Remotely monitor internet connection.

[highland145]

We have a rental via VRBO. Last guest told me the cable internet was spotty...after he already left. Called tech support and they say it's been up for over a month but they can't do anything else unless I'm there and can connect to it. Go by, restart the modem and swap out the hdmi/ethernet cords, just in case. Appears to be working now but I can't afford to have it out nor do I want to be working on it while someone's renting. Is there a way/device that I can monitor that connection remotely? A tv and roku are the only devices there now.

TIA

 

[Ichinisan]

Have something run a continuous ping and log the replies / timeouts?

 

[highland145]

Have something run a continuous ping and log the replies / timeouts?

How do I do that? Assuming that I can figure out what the IP is, it's not a static. If it goes out and re connects there will be a new IP. In my limited understanding, I "need" a device at the rental that stops reporting and I get some type of alert. Maybe....

 

[dave_the_nerd]

How do I do that? Assuming that I can figure out what the IP is, it's not a static. If it goes out and re connects there will be a new IP. In my limited understanding, I "need" a device at the rental that stops reporting and I get some type of alert. Maybe....

The device in question can be your router. My old ASUS (RT-AC66U) supports DDNS, ping response, remote monitoring/administration, etc.

 

[highland145]

The device in question can be your router. My old ASUS (RT-AC66U) supports DDNS, ping response, remote monitoring/administration, etc.

I'm using their modem to connect to the tv/roku. I "assume" it has routing functions. It's an Arris. I'll go by with the laptop.

The synology website sends me a notification when the connection fails but I'm not putting one in for that. It was just suggested that a web based leak detector might work like the synology notification if the connection is lost. Might could kill 2 birds with one stone.

Thanks.

 

[mxnerd]

Please clearly list your devices and how do you connect them.

Assumption does not help.

Router : Brand (Arris) & model.

Synology: Router or NAS model.

If you need to monitor the router but you are only getting a dynamic IP, then you need a router or NAS that supports DDNS.

 

[highland145]

Gotta love my poor communication skills.....

The synology is at my office. Just mentioned it because I get email notifications if there's a problem and that's what I'm looking for. I will not be putting one at the rental.

TV...ethernet to the cable company's modem.
roku and printer...wireless to the same modem.
no other devices.

I just want to monitor the internet connection.


Current guests don't leave until Sunday so I'll be able to get back in then.

 

[mxnerd]

If you can't monitor your internet connection at rental at this time, how would you get a notification from your Synology at office?

If your devices can connect to cable company's modem wirelessly, then it must be a wifi modem/router combo, usually called a gateway.

 

[highland145]

If you can't monitor your internet connection at rental at this time, how would you get a notification from your Synology at office?

The synology site handles it somehow. Obviously, not in the realm of stuff I have a clue about.

 

[mxnerd]

The synology site handles it somehow. Obviously, not in the realm of stuff I have a clue about.

There is no way Synology at office can notify you that the internet is down at the rental if no one set it up. It's just impossible.

Someone need to configure DDNS service on your router (if the router supports DDNS) at the rental and someone must configure your Synology at office to make it wor if Synology comes with site monitoring package.

 

[highland145]

Forget I mentioned the synology.

 

[Ichinisan]

There is no way Synology at office can notify you that the internet is down at the rental if no one set it up. It's just impossible.

...

OP only mentioned the Synology because it has a side benefit which is basically what he wants to get at the rental property. He immediately said he has no intention of putting a Synology device at the rental property just for the Internet downtime alerts, so he's asking for an alternate way to achieve the same thing -- WITHOUT Synology.

 

[Ichinisan]

How do I do that? Assuming that I can figure out what the IP is, it's not a static. If it goes out and re connects there will be a new IP. In my limited understanding, I "need" a device at the rental that stops reporting and I get some type of alert. Maybe....

Most cable ISPs do quasi-static IP addresses, so the IP address would probably stay the same unless you leave your equipment unplugged for a long time (or in a frozen state where it fails to renew the DHCP lease). It might be tricky to figure out how to get into the router settings for the WiFi router that's built-in to the Arris modem, but there usually is an option that allows it to respond to remote pings.

Anyway, you'll probably get a better experience with a third party service and some kind of app continuously-running at the location --but I don't know of any off the top of my head.

 

[mxnerd]

OP only mentioned the Synology because it has a side benefit which is basically what he wants to get at the rental property. He immediately said he has no intention of putting a Synology device at the rental property just for the Internet downtime alerts, so he's asking for an alternate way to achieve the same thing -- WITHOUT Synology.

Well, he said:

The synology is at my office. So he has a Synology, at his office.

Just mentioned it because I get email notifications if there's a problem and that's what I'm looking for. This is confusing. Does he already get notification or not from his Synology at office? His English is so bad that I couldn't understand it.

There are free site monitor utilities for Windows. He doesn't need to use Synology's built-in or downloaded site monitoring packages.

 

[Ichinisan]

Well, he said:

The synology is at my office

So he has a Synology, at his office.

Yes. He noticed that he receives alerts when his office Internet connection goes down, as a side-benefit of running the Synology device there.

He'd like to find a way to get similar alerts for his rental location, specifically NOT utilizing a Synology device.

Just mentioned it because I get email notifications if there's a problem and that's what I'm looking for

This is confusing. Does he already get notification or not from his Synology at office? His English is so bad that I couldn't understand it.

It's you. I feel like I'm particularly bad at comprehending people (probably brain damage from past concussions), but I understood him perfectly in this thread. Also, it still sounds like you missed this:

Forget I mentioned the synology.

...so let's just forget about that. He's hoping someone can suggest a way for him to get Internet status alerts for his rental location.

There are free site monitor utilities for Windows. He doesn't need to use Synology's built-in or downloaded site monitoring packages.

Maybe you can recommend one of the "free site monitor utilities for Windows." Or, maybe there's some kind of app he can run on one of the other connected devices at that location.

 

[mxnerd]

He'd like to find a way to get similar alerts for his rental location, specifically NOT utilizing a Synology device.

I totally understand this after he said he has no Synology at the rental location, why on earth you kept mentioning this?

And I knew there are free utilities for monitoring in the past, just not right now. I have no obligation to do what you ask me to do.

He said:
Just mentioned it because I get email notifications if there's a problem and that's what I'm looking for.

He should have said I want to get email notifications if there's a problem and that's what I'm looking for.

==
This Domotz package either comes with the Synology NAS or can be downloaded.
https://www.synology.com/en-us/dsm/packages/domotz

==

Windows uiility
https://www.nirsoft.net/utils/multiple_ping_tool.html , no email

 

[Ichinisan]

I totally understand this after he said he has no Synology at the rental location, why on earth you kept mentioning this?

And I knew there are free utilities for monitoring in the past, just not right now. I have no obligation to do what you ask me to do.

He said:
Just mentioned it because I get email notifications if there's a problem and that's what I'm looking for.

He should have said I want to get email notifications if there's a problem and that's what I'm looking for.

==
This Domotz package either comes with the NAS or can be downloaded.
https://www.synology.com/en-us/dsm/packages/domotz

Huh?

 

[mxnerd]

Huh?

If you think you understand OP better, you take it over.

 

[Ichinisan]

If you think you understand OP better, you take it over.

I do understand the OP, but I don't know of a software package to recommend.

 

[Ketchup]

If your router supports port mirroring, that could be a could option if you can set it up. As mentioned above, you may want to ask your carrier what they can do for you and go for that, since you aren't there all the time.

 

[highland145]

If your router supports port mirroring, that could be a could option if you can set it up. As mentioned above, you may want to ask your carrier what they can do for you and go for that, since you aren't there all the time.

When I get back in on Sunday, I'll see what I can get into but....my carrier..."Would take my babies" (Orphan Black reference) and I'd have to nuke the South East.

Danke.

 

[mxnerd]

Synology email notification will only works if it monitors from outside of the rental place.

Don't have to tell me it's not or will not be installed at the rental because it simply won't work.

If the internet is down at rental, how on earth it can send email notification out?

 

[highland145]

Synology email notification will only works if it monitors from outside of the rental place.
Don't have to tell me it's not or will not be installed at the rental. If the internet is down at rental, how on earth it can send email notification out?

forget the NAS


Remotely monitor internet connection.

I want a notification when the internet is down at the rental. 3rd party host/software/?? that monitors some device(?) at the rental and notifies me when there's a lost connection.

 

[mxnerd]

forget the NAS


Remotely monitor internet connection.

I want a notification when the internet is down at the rental. 3rd party host/software/?? that monitors some device(?) at the rental and notifies me when there's a lost connection.

http://www.aboutmyip.com/AboutMyXApp/Watchdog.do

 

[Ichinisan]

Synology email notification will only works if it monitors from outside of the rental place.

Don't have to tell me it's not or will not be installed at the rental because it simply won't work.

If the internet is down at rental, how on earth it can send email notification out?

The remote 3rd party server lets you know when they lose communication with a local client app / device. That's the only practical way.