Refurb'd CPU Question

Texun

Platinum Member
Oct 21, 2001
2,058
1
81
Anyone ever bought a refurbished cpu? I've been watching the refurbs at Newegg and notice that they are usually scooped up pretty fast. According to what I read at Newegg's site, a refurb could be an open box or a return that has been checked out by the factory and not by Newegg. Seems that a processor would either work or it wouldn't, and if it had a problem it would show up pretty quick.

My guess is that many resold refurbs are cpus that were sent back probably because they didn't OC well or because they were not compatible with the board. I don't see how a cpu could possibly be refurbished or rebuilt. Am I missing something else?

Thanks.
 

beatle

Diamond Member
Apr 2, 2001
5,661
5
81
I can't see how they could be "refurbished" from a defective product. You're probably right about the CPU not being able to overclock well or not being the "correct" stepping.
 

Texun

Platinum Member
Oct 21, 2001
2,058
1
81
Their site states that refurbs are tested by the factory and not by Newegg, but I doubt that cpu's are actually returned to the factory. Was wondering if anyone might know what to look for in a "deffective" \ refurb'd cpu, other than an obvious dead or crash prone chip.
 

Texun

Platinum Member
Oct 21, 2001
2,058
1
81
Got my Barton 2800 today... what a bust.

KD7E with 2700 memory all stock. It would post and clear the memory test okay and then hang up. Got an RMA in the works now. :-(
 

bozo1

Diamond Member
May 21, 2001
6,364
0
0
Newegg's refurb statement is poorly worded - i don't know if it is intentionally that way.

What they are saying, and I've had this verified by 2 customer service reps, is that Newegg Refurbs are opened items returned to Newegg by its customers. Newegg does not test them. The factory does not test them once returned. The only testing that has taken place was the original testing at the factory when the item was manufactured. Newegg returns are not sent back to the manufacturer for testing as their website statement can be construed to mean.

Basically, the item can be a DOA return and if that's the case, when you buy it, it's still DOA. You may find a deal if you want to risk it, but be sure to have all your testing done in the 7-day return window.

The poorly worded statement:

"Refurbished components are therefore only tested by the original manufacturer."

makes it sound like the items were returned to and tested by the manufacturer, but that's not the case and Newegg will gladly tell you that.






 

Texun

Platinum Member
Oct 21, 2001
2,058
1
81
Originally posted by: bozo1
Newegg's refurb statement is poorly worded - i don't know if it is intentionally that way.

What they are saying, and I've had this verified by 2 customer service reps, is that Newegg Refurbs are opened items returned to Newegg by its customers. Newegg does not test them. The factory does not test them once returned. The only testing that has taken place was the original testing at the factory when the item was manufactured. Newegg returns are not sent back to the manufacturer for testing as their website statement can be construed to mean.

Basically, the item can be a DOA return and if that's the case, when you buy it, it's still DOA. You may find a deal if you want to risk it, but be sure to have all your testing done in the 7-day return window.

The poorly worded statement:
"Refurbished components are therefore only tested by the original manufacturer."
makes it sound like the items were returned to and tested by the manufacturer, but that's not the case and Newegg will gladly tell you that.

Yep! That caught my eye when I placed my order but I went for it anyway. The motherboards I've bought have been fine so I guess my luck just ran out.

I knew refurb'd cpu's would not be actually refurbished, not a chance, but I had hoped that somewhere in the background the cpu's would at least be tested to work at stock speed before they were sold again.

The bottom line is that Newegg uses the customer to do the Q&A on returns. No flames from Newegg lovers, please. They are a business like any other and a loss is a loss. They would rather run a product up the flagpole one more time and see if it someone will salute it again before they take the full loss.