• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Reformatted my computer, now internet not working....

ctf20

Member
HI, i reformatted my computer last night and now i can't get the internet to work. I had a router all setup and working previously. But since it wasn't working, i unplugged it, and now just have the dsl modem plugged into my computer (ethernet), the wall, and phone jack. i checked my network card in the device manager and it says its installed. ??? is there something else i have to do?

i went to network connections and there is one icon there (can't remember what it says but it is enabled) ...seems like there used to be 2, with one called Local Area Connection (that is not there now).

i should know how to fix this, but i can't remember....can anyone help? hopefully once the internet is working, i can just plug in the router and it will work (or will i have to reinstall something for it too).

thanks!!!!!!!!!!
 
Check your BIOS settings - it took me a good day or two of pure frustration before I figured out that my BIOS settings for the Lan had reset to deactivated.

What kind of system is it?

(BTW, did you try rebooting after hooking up the router?)
 
yeah, i rebooted after almost everything i did once i saw it wasn't working.... how do i check the bios settings?

i'm running XP
 
Make sure you load your drivers for your NIC, they should have shipped with your motherboard.
 
actually this happened on my dell. reinstalled win xp after wiping disk and internet didnt wrk

i went on another computer and got the etherney drivers
ask for this from your mobo manufacturer and save it on a flsh drive and set the drivers up 🙂
 
also try t opower flow the router, pull the power plug off for 15 seconds and put it back on after reinstalling drivers
 
i think there was a question mark by the ethernet controller? or something like that, i put in the driver disc my computer came with and installed everything....

the network card doesn't have a ? ..it looks like it is installed......

should i leave the router disconnected till i know that the internet is working?

thanks for the help
 
if the ethernet card and everything has no ? in the device manager...i have it plugged up...should there be an icon that says Local Area Connection?
 
It's always good to have an extra NIC handy that widows already has the drivers for. That way when you pop it in, you're good to go untill you figure out the problem. I suppose only extreme geeks would do that. I also have a usb ethernet adapter, for those kind of problems.
 
If you have a router, that means you are connected to it through a NIC. In order for your computer to be able to connect to the internet there HAS to be at least one LAC (Local Area Connection) to represent it inside Network Connections. Do you see such an icon inside Control Panel -> Network Connections?
 


Any special acct settings for your DSL et al user name password etc? LAN connections probably should be set to automatically detect settings in automatic configeration.

Try this if not. Go to Start/run and type in ipconfig /release and hit enter or ok wait for the black box to disappear then type in ipconfig /renew. Wait for the black box to dissappear then reboot the computer.

If it is a add on NIC [pci] then check model number and chipset and obtain proper drivers and install them
If onboard check the motherboard model number and get the proper drivers for NIC from the manufacturers web site.
 
With my ISP, incredibly, the internet connection will not work unless the e-mail client is correctly configured (POP server, login, password...)

So if you have not configured your e-mail client, this could be worth a shot.
 
Back
Top