Recommendations on bug tracking software

[Dougmeister]

We have looked at a few commercial packages (Gemini, On-Call, etc.), but I was wondering if anyone here could give any recommendations on software (commercial, open source, whatever), that does these things and does them well:

- Source code control integration (we are currently using Subversion)
- Bug/defect tracking
- Enhancement Requests
- Knowledge Base
- Workflow assignment & tracking
- Off-line mode (not critical, but might be nice)

 

[Markbnj]

We use Bugzilla. Not sure if it covers all those bases (specifically SVN integration), but worth having a look at.

 

[mundane]

We use Trac. It meets most of your requirements - SVN integration, ticket system, Wiki (for KB). Some ticket workflow capabilities. Nothing offline though, sorry. It's probably not the best solution (let me know when you find one!), but it satisfies our needs.

 

[JasonCoder]

Probably the best recommendations I've heard have been for fogbugz. It's not free, but seems to be THE SHIT (TM) for the sorts of things you're talking about.

I find something like Trac to be good as well.

 

[tfinch2]

Originally posted by: Markbnj
We use Bugzilla. Not sure if it covers all those bases (specifically SVN integration), but worth having a look at.

We use Bugzilla and have it integrated with Perforce. According to this page, it does SVN integration:

http://www.bugzilla.org/docs/t.../html/integration.html