Recommend a Help Desk/IT management software

[n0cmonkey]

I''m adding GPLI to my long long list of things to play with. 😛

 

[Steve]

If you want to make Track-It! run faster, permanently disable ctfmon.exe and the client loads way faster.

 

[Brazen]

Originally posted by: sm8000
If you want to make Track-It! run faster, permanently disable ctfmon.exe and the client loads way faster.

Disable that where?

 

[Steve]

First hit on Google.

 

[ValuedCustomer]

Originally posted by: Eltano1
we use Remedy for ticketing, I don't know if they have a demo or something simple and small that would fit your needs, but is fairly easy to use.

boy-o-boy do I hate Remedy.. but everyone's got their preferences. I guess it all depends on the specific situation and what functionality you need/utilize most. -- I'm currently using Vantive (PeopleSoft) and it seems to do everything I need to my satisfaction. It ain't free though.

 

[LiLithTecH]

Originally posted by: drag

Well, you have IT departments, and then you have other places were people get stuff done. 😉 Probably n0c works in one those other places instead.

What might that be drag?
Custodial engineer?

 

[rasczak]

we use something called HEAT system, not sure if it's open source but it's web based and fairly easy to use

 

[Brazen]

Originally posted by: sm8000
First hit on Google.

he, thanks 😱