Recieved Paypal Refund, but now I have the package too!

daveymark

Lifer
Sep 15, 2003
10,573
1
0
Seller had poor communication and vague excuses, so I filed a case with paypal when I didn't get anything for 3 weeks, then I filed the complaint and the refund came in today.

Thing is, I got the package on monday, it was sent out last week(the day I filed the complaint, of course).

I would normally refund the seller immediately, but I have read about people who give the money back via paypal when this happens, only to have paypal realize their mistake and then take the amount out of the buyer's paypal balance AFTER it has already been given back to the seller! They reverse the reversal!

I'm thinking my best option is to wait a week, if the balance is still sitting there in my account, then I'll contact paypal and tell them, then contact the seller and let the seller know that paypal is taking care of the situation.

Especially seeing how the seller was never really in contact with me to begin with and was giving me the runaround, it will be very interesting to see how quickly the seller is willing to communicate now!

Just looking for some input on the best steps to take with this one(keeping in mind the horror stories of paypal).

This isn't about me trying to "scam" the seller or anything, it's about protecting mself from paypal's infamous double dipping.

Any advice?

Thanks :D


 
Jul 1, 2000
10,274
2
0
Originally posted by: daveymark
Seller had poor communication and vague excuses, so I filed a case with paypal when I didn't get anything for 3 weeks, then I filed the complaint and the refund came in today. Thing is, I got the package on monday, it was sent out last week(the day I filed the complaint, of course). I would normally refund the seller immediately, but I have read about people who give the money back via paypal when this happens, only to have paypal realize their mistake and then take the amount out of the buyer's paypal balance AFTER it has already been given back to the seller! They reverse the reversal! I'm thinking my best option is to wait a week, if the balance is still sitting there in my account, then I'll contact paypal and tell them, then contact the seller and let the seller know that paypal is taking care of the situation. Especially seeing how the seller was never really in contact with me to begin with and was giving me the runaround, it will be very interesting to see how quickly the seller is willing to communicate now! Just looking for some input on the best steps to take with this one(keeping in mind the horror stories of paypal). This isn't about me trying to "scam" the seller or anything, it's about protecting mself from paypal's infamous double dipping. Any advice? Thanks :D

Hmmmm..... why don't you just call paypal now?
 

waggy

No Lifer
Dec 14, 2000
68,143
10
81
contact the seller and let him know you got it. then contact paypal and let them know whats going on. wait a few days and send it back.

either send the money or send the package back.
 

warcrow

Lifer
Jan 12, 2004
11,078
11
81
Originally posted by: waggy
contact the seller and let him know you got it. then contact paypal and let them know whats going on. wait a few days and send it back.

either send the money or send the package back.

Exactly....put yourself in his shoes. Do the right thing :)
 

daveymark

Lifer
Sep 15, 2003
10,573
1
0
Originally posted by: DevilsAdvocate

Hmmmm..... why don't you just call paypal now?


Would that be the best thing? The reason I wanted to wait a week was to see if the situation takes care of itself. I see where you're coming from though. It's kind of like withdrawing $100 from the ATM and getting $1000, right? I'd want to let the bank know right away. However, technically, paypal has the money still, as I'm not taking it out of the account. I figured 7 days to be a reasonable amount of time to see if paypal can clear this up. It would be a different story also if paypal was right down the road and I could make a deposit physically. But seeing as how this is an online entity, I'm a little worried.
 

Ness

Diamond Member
Jul 10, 2002
5,407
2
0
Originally posted by: warcrow
Originally posted by: waggy
contact the seller and let him know you got it. then contact paypal and let them know whats going on. wait a few days and send it back.

either send the money or send the package back.

Exactly....put yourself in his shoes. Do the right thing :)



From the sound of it, being in his shoes meant being on the verge of screwing someone over.