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Recent Windows update has effed up my computer badly

C

coomarlin

Senior member
Running Windows 7 Pro. This morning I go to shut my PC down and get a message telling me there are 17 updates available to install. I install them and right off the bat it seems to be taking much longer than standard windows updates. Took about 1 hour 15 minutes to install all the updates. When I boot back into windows it takes about 20 minutes to get to the desktop. Everything is super slow. I rebooted again and the same thing happens. Then in my taskbar I notice that "Alert Center" is telling me that :
Network Firewall: Windows firewall and Symantec Endpoint Protection both report that they are turned off.

When i try to turn on Windows Firewall I get a long pause and it turns on.

When i try to turn on Symantec I get The user account control alert asking me if I trust this software. I click yes and when I try to start the program I my firewall gets turned off and I get the message, "Failed to start the Symantec Management Client Application. Error Code returned 0x80070102"

Do I have a virus or did Win Update royally hose me?
 
If you have system restore enabled, you should be able to roll back to before the updates were installed. You can install them again after that, and just install them one at a time to see which one broke it.
 
You can uninstall updates one by one (normally)
http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html

You know you have a trojan.........
If you try restore and it wont let you
If you uninstall symantec and try reinstall, but it doesnt let you
If you try to remove update, but it doesnt let you

In other words, anything blocking a regular recover function means bad news

What I would do is download/burn/run the Kas freeware rescue disc from booted CD, see what comes up
http://majorgeeks.com/Kaspersky_Rescue_Disk_d6501.html
 
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It could be the result of running two different firewalls at the same time. Not good.
 
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