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Receiving this BSOD when I power off

riahc3

riahc3

Senior member
I keep receiving this BSOD every time I power off:

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This is on a Dell OptiPlex 780. Ive tried searching for a driver to try to fix it but cant find anything revelent.

Thank you
 
Here you go:

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whocrashed doesn't show me anything in the free version.

Also, I don't have any USB flashdrive plugged in at all. Even when the BSOD happened...
 
If this only happens when you power off, I suspect a driver that doesn't know how to end properly is causing this crash to occur. The Windows event viewer may be of some help here. If you know about when this started happening, see if you recall driver updates/devices installed around that time.
 
ketchup79 said:
If this only happens when you power off, I suspect a driver that doesn't know how to end properly is causing this crash to occur. The Windows event viewer may be of some help here. If you know about when this started happening, see if you recall driver updates/devices installed around that time.
Click to expand...

Yup--I had a similar problem with bluescreen on power off on my HTPC, and it was a driver update for the tuner card that caused the problem. Reverted to the old driver and problem fixed.
 
Hmm, there's a vidsflt.sys (Acronis, according to a quick web search) in the stack. It might or might not be related.
 
I'm no expert but do you have any kind of power saving features on your GPU/CPU? Maybe thats causing the problem
 
takeru said:
could be related to his other thread then.
http://forums.anandtech.com/showthread.php?t=2386241&highlight=

fail imaging.
Click to expand...
*facepalm*

Why would this thread have anything to do with another? This PC isn't imaged from/imaged to.

inf1nity said:
I'm no expert but do you have any kind of power saving features on your GPU/CPU? Maybe thats causing the problem
Click to expand...
Well, I looked around for that but nothing that I can see.

I do agree that it seems to be some driver that doesn't know how to power off but I have nothing hooked up at all. The only things actually hooked is a USB keyboard, USB mouse, and two displays on the same video card. The keyboard is standard in the sense that it doesn't have any USB hub on it or anything strange.
 
memtest / wd lifeguard

back up pc if it has bitlocker or acquire unlock code if hardware fails when you strip the machine down and test mobo without hardware components

sometimes damaged hardware will not respond correctly to proper 'shut down protocols.'

rare, but not unheard of - instance also with dells, don't ask why, but the bios may need to be reset completely, which may take several tries.

another way is to rollback to earlier profile dates (not safest way if hardware is damaged and has already deviated to its last working life cycles). windows OS may be corrupt as well.

if it's mission critical and the drive can't be rebuilt or diagnosed properly, extract the original hdd/ssd and install another win7 OS. once you get everything the way you want it, and you still suspect a driver issue to be the cause, assuming the second win7 OS passes, use a linux tool to compare and contrast the driver folders and any differentiating drivers and copy over the mismatches across to the original OS.
 
Last edited:
fire400 said:
memtest / wd lifeguard

back up pc if it has bitlocker or acquire unlock code if hardware fails when you strip the machine down and test mobo without hardware components

sometimes damaged hardware will not respond correctly to proper 'shut down protocols.'

rare, but not unheard of - instance also with dells, don't ask why, but the bios may need to be reset completely, which may take several tries.

another way is to rollback to earlier profile dates (not safest way if hardware is damaged and has already deviated to its last working life cycles). windows OS may be corrupt as well.

if it's mission critical and the drive can't be rebuilt or diagnosed properly, extract the original hdd/ssd and install another win7 OS. once you get everything the way you want it, and you still suspect a driver issue to be the cause, assuming the second win7 OS passes, use a linux tool to compare and contrast the driver folders and any differentiating drivers and copy over the mismatches across to the original OS.
Click to expand...
I was testing something and it happened to be with memtest and it passed it so it does not seem to be the memory.

HDD looks fine as well.

It sounds like some of those are random tips without any base. I mean, I could format the PC as well but its not ideal, you know?

Maybe some kind of hardware test of everything would be good. Any suggestions?
 
You are welcome to do a fresh install, and that may end up being your only option, but I still think uninstalling the most recently installed drivers would be a good place to go here.
 
ketchup79 said:
You are welcome to do a fresh install, and that may end up being your only option, but I still think uninstalling the most recently installed drivers would be a good place to go here.
Click to expand...

:thumbsup: - fresh install on another partition or disk

How does your current install do if boot up to safe mode and then shutdown?
 
when did it start happening? if it was somewhat recently, maybe before deciding for a fresh install you can try rolling back to a restore point before it started happening.

Also check the event viewer (usually under Windows or Applications events) see if there are red flags at the time the crash happens.
 
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