Info Recall for Gigabyte Z690i Ultra motherboards

[OlyAR15]

For those suffering from WHEA errors when running PCIe Gen4 cards, Gigabyte announced a recall for these boards:

https://www.gigabyte.com/Press/News/1991

 

[UsandThem]

The user's choice of either exchanging it for or getting a refund being offered?

It appears Gigabyte must have learned a very valuable lesson from their whole defective PSU debacle.

 

[Shmee]

Wow that is a strange issue. At least they are trying to fix it, from what it sounds like.

 

[OlyAR15]

Some Asus motherboards also suffered from this issue. I think they fixed it with a BIOS update. Gigabyte tried to fix it with a BIOS update, but it didn't work. They had to modify the hardware itself to fix the issue. Just the joys of being on the cutting edge.

 

[Prong]

Asus has not fixed it. I have a Z690 A Strix that suffers from the Whea errors and newer BIOS did not fix it. Random hard freezes every 3-6 days too. The Whea solution is to run all the PCI-E in Gen 3 mode. I shipped the board back to them today and I'll see what they do.