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Reboots in XP when virus checking

B

Broadkipa

Senior member
Every time I virus scan my PC the computer gets to various files and then reboots. The files that trip it up seem to be random in nature as I have deleted some and also stoped some files from being checked but it just reboots at another file. It does it with the free version of AVG and also with Trends house call which is done over the net. I have no idea what is causing this, the PC runs fine if I dont virus scan, but I sure would like to get a scan done incase it's a virus thats causing this problem. any idea what the hell is going on here chaps.
 
This is an easy one.

The antivirus driver is causing your machine to blue screen.

Go to Control Panel/System/Advanced/Startup and Recovery and uncheck "automatically reboot" to see for yourself.

Contact the AV vendor for an update of their driver that doesn't cause blue screens.
 
Originally posted by: NogginBoink
This is an easy one.
The antivirus driver is causing your machine to blue screen.
Go to Control Panel/System/Advanced/Startup and Recovery and uncheck "automatically reboot" to see for yourself.
Contact the AV vendor for an update of their driver that doesn't cause blue screens.
Click to expand...

Maybe. I'd buy that more if it happened during occasional file access (e.g. the on access scanner), the on demmand scanners typically don't have any driver components. It sounds like he's got a bad cable, memory, something like that which shows up under heavy IO (AV scans cause very heavy IO, I bet it happens if he tries a backup instead)

Bill
 
Thanks for the replys,It's given me a clue to what is going on. I am going to try a backup and see if that causes a reboot due to high IO activity.
 
as an update to this problem I am now getting reboots when I run Diskeeper Defrag program. This is certainly a disk access problem. I am running the Intel Application acelerator program which I am trying to remove. But it stalls out at 32%, I have also installed the latest ver and that didn't stop the reboots and also stalls when I try to remove it. Can't even get rid of it in safe mode. I shall keep trying to fix this but I have to say I feel a reinstall coming on!
 
Fixed problem but only by reinstalling XP. I tried to use the repair function to get the problem solved but only made the problem worse, couldn't boot into Windows. Thankfully I had all my data baced up.
 
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