Reboot with p4c800 e deluxe

[tangrabg]

I built my computer a couple of months ago. I decided that I wanted DSL and got that as well. Whenever I tried downloading something, the download would go fine for the first 10-15 minutes, and then the system reboots. This problem happened after I got the DSL. My configuration is: p4c800 e delxe mobo, p4 2.8c ghz cpu, 512 mgb Crucial DDR, 128 mgb ATI Radeon 9600 xt. Whenever it reboots, it doesn't give me any error messages or anything. If someone could please help me deal with this problem, I would be very greatful.

 

[johnjkr1]

It might help if you provide some more info. Is your computer directly connected to the DSL modem? (through USB or network cable?). Are you using a router? Have you updated your nic drivers? Have you tried another network card? And are you using the DSL line filters provided?

 

[tangrabg]

My computer is directly connected to the DSL modem using a network cable. I am not using a router and I have not updated my nic drivers because I don't know where to do that, although I have recently read that it is a good idea to do so. Also, I am using the DSL line filters provided. Thank you for your taking your time to read this.

P.S.
Aslo in my rig, the HD is a Western Digital 120GB sata, if that matters any. Again, thanks for the help.

 

[johnjkr1]

Take a look in device manager (control panel, system, hardware, device manager) and see what type of network card you have, I can help you find the driver once I know what type of card you have. While there, also make sure you do not have any "other devices", yellow ?'s or !'s.

 

[tangrabg]

It says that my network adapter is an Intel PRO/1000 CT Network Connection.

 

[mechBgon]

One cause of reboots is the Blaster and Sasser worms (viruses, to use the more common catch-all terminology). You don't have to do anything "wrong" like opening an infected email... you just have to have a vulnerable system connected to the Internet. Period. Patching after infection has occurred does not make it go away either.

So go ahead and look at the hardware, but also get a router to ward off the worm/hax0r attacks, and get up-to-date antivirus software installed and fully configured too (daily virus-definition updates, scan everything without exception, use heuristics, schedule a daily backscan of existing data). And of course, patch up your system with repeated visits to Windows Update and Office Update (if you have Office2000 or later).

You could start by disabling System Restore and then running Stinger to see if your system has caught a Sasser or Blaster variant. Hope that helps For links to free antivirus and firewall software, try ZoneLabs.com and Grisoft.com. If you want a hardware router, the Linksys BEFSR11 or BEFSR41 will do the job, or Netgear has some good ones too.

 

[tangrabg]

Thank you for the suggestion, however, whenever there is a virus like that, isn't there a prompt that says that the system will restart in a certain ammount of time? There is nothing like that with me. With me, I am downloading something, and then after a certain time downloading, it just reboots with no error messages or anything. I also have F-secure as an anti-virus, and I update it every day. I will use the Stinger and turn off the system restore.
Thank you for the advice.

 

[johnjkr1]

What type of motherboard do you have? I know that some gigabit network cards (like your intel) and DSL modems do not like each other. Have you tried another network card by any chance? They are very cheap ($5-10) and might just solve your problem. Also, is there any pattern to the crash? Does it only happen with one app (like kazaa), does it happen with multiple different file downloads, or just one specific one?

 

[johnjkr1]

Also, here is the link to newer network drivers, if you need help installing them, just ask. Also, since you are plugging directly into the DSL modem be sure you have a firewall enabled. At least enable Windows XP's firewall (it is turned off by default).

http://downloadfinder.intel.com/scripts-df/Product_Filter.asp?ProductID=1070

 

[tangrabg]

I have the asus p4c800 e deluxe with a built in nic card. My DSL modem is an Efficient Networks Speedstream 5100. The crash so far has happened only with kazaa and bittorrent files.

 

[mechBgon]

Originally posted by: tangrabg
Thank you for the suggestion, however, whenever there is a virus like that, isn't there a prompt that says that the system will restart in a certain ammount of time? There is nothing like that with me. With me, I am downloading something, and then after a certain time downloading, it just reboots with no error messages or anything. I also have F-secure as an anti-virus, and I update it every day. I will use the Stinger and turn off the system restore.
Thank you for the advice.

You're welcome You might want to look in the computer's Event Viewer for any events that shed light on the reboots. Event Viewer is found in Control Panel > Administrative Tools (using the classic Windows interface, anyway).

I still do suggest getting a hardware cable/DSL router if you can afford one. The BEFSR41 is about $60 at our local CompUSA if I recall correctly. I have an older one myself but I can't use it since I'm on dial-up. As a result I just run ZoneAlarm basic firewall software.

 

[tangrabg]

Interestingly enough, there are a lot of warnings and errors in there. On had to do with rebooting from a bugcheck.

 

[JK949]

Sounds alot like a virus to me. both norton and mccaffe have extraction tools you can
download from another computer. they are .exe files and will fit on a floppy.
My boss had the sasser virus and used the nortons tool and it did the trick.
Also follow the previous advise about keeping your av software up to date
and use some type of hardware or software firewall. i use zone alarm free
edition and it works great and is very easy to use.
When you run the tool or a virus scan make sure to disconnect your
computer from your modem.