- Jul 14, 2006
- 460
- 0
- 0
I'm running a six month old machine that until yesterday was terrific. I've been building computers and running a PC repair business for 10 years so I know the inside of a computer.
I'm running Vista Business 32 on this latest build (See Sig). Since Feb this year it has run flawlessly but yesterday I came home from work and found it crashed. I always disable the SUSPEND mode when I install an OS. When I got home yesterday I found the monitors both in the power down mode, even though the machine was still running. No amount of mouse or keyboard would wake it up so I hit the power button for shutdown. I have the BIOS set to do instant shutdown on hitting power button. No reaction at all so I had to hit the smalll reset button which worked.
When Vista started back up, it took three tries to get into Windows. Twice it got to the login screen then restarted after I hit my password & the enter key. ON that third try, Vista found a new device but could not label what it was. I let it try the Windows updater for drivers, but alas no good since it didn't know what kind of device it was.
So the Device Manager had an unknown, which I disabled and restarted. I used the PC last night after that; seemed OK but this morning, it was shut down completely.
Restarting it just now took the same steps above to get it to run.
So what can I do for this device that Vista can not identify? How can I make sure it's a motherboard component failure? Ghostly things like this in my experience usually are but I don't want to just buy another motherboard & have to reinstall everything.
HELP! Suggestions please! Thank goodness the diagnosis on my customer's machines is usually easier than this ...
I'm running Vista Business 32 on this latest build (See Sig). Since Feb this year it has run flawlessly but yesterday I came home from work and found it crashed. I always disable the SUSPEND mode when I install an OS. When I got home yesterday I found the monitors both in the power down mode, even though the machine was still running. No amount of mouse or keyboard would wake it up so I hit the power button for shutdown. I have the BIOS set to do instant shutdown on hitting power button. No reaction at all so I had to hit the smalll reset button which worked.
When Vista started back up, it took three tries to get into Windows. Twice it got to the login screen then restarted after I hit my password & the enter key. ON that third try, Vista found a new device but could not label what it was. I let it try the Windows updater for drivers, but alas no good since it didn't know what kind of device it was.
So the Device Manager had an unknown, which I disabled and restarted. I used the PC last night after that; seemed OK but this morning, it was shut down completely.
Restarting it just now took the same steps above to get it to run.
So what can I do for this device that Vista can not identify? How can I make sure it's a motherboard component failure? Ghostly things like this in my experience usually are but I don't want to just buy another motherboard & have to reinstall everything.
HELP! Suggestions please! Thank goodness the diagnosis on my customer's machines is usually easier than this ...