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Re-installing Windows???

badnewcastle

Golden Member
Currently I'm having a problem with my USB 2.0 on my mobo... Asus told me to reinstall windows in order to fix it... but When I try to do that Windows can't detect the mobo's on the install. I have 2 SATA HDs in a RAID 0 and windows xp pro is already running on them.

Do I need to delete the array then install or should it work as it is now?
 
Originally posted by: badnewcastle
Currently I'm having a problem with my USB 2.0 on my mobo... Asus told me to reinstall windows in order to fix it... but When I try to do that Windows can't detect the mobo's on the install. I have 2 SATA HDs in a RAID 0 and windows xp pro is already running on them.

Do I need to delete the array then install or should it work as it is now?

I am assuming you mean that when you reinstall XP it doesn't find a hard disk for you to install the OS onto.

To resolve this, download drivers for your RAID card/chip, and then press F6 when prompted (when booting your XP CD) and you'll then be able to see your hard drive during setup.

I'm highly skeptical of Asus saying to reinstall Windows in order to fix a USB2 problem. Care to elaborate on the issue? Usually just installing XPSP1 resolves the problem....
 
i have had simaler issues with xp wherin usb 2 doesnt work and dx9 breaks. i fought and struggled trying every way to fix it .....in the end i reinstalled xp that did it
 
I havn't tried those yet because I was waiting for my friend to give my other keyboard and mouse back, so I can have my other comp running incase I need to get anything from the net during the install...
But I did have some questions about that...

1.) I was using the promise378 Raid driver and ports instead of the VIA one, I was told by an ASUS tech that the Promise one is more stable and just as fast if not faster...

2.) I should delete the array? and create a new one? Do you think thats my problem as far as windows detecting the drives? -- I was sort of thinking that too...

3.) I tried reinstalling SP1 but I don't know where to get it. Because when you go to windows update, it doesn't show up because its already installed. Anyone know where I can get it and force it on windows?

BTW, thank you for your efforts it is nice to have a place and people to come and get help like this.
🙂

If I could I'd get you one of these --->:beer:
 
Did you hit F6 (or whichever function key) when the setup starts to load SATA drivers for the Windows XP install? Windows XP doesn't come with any SATA drivers out of the box, so you need a floppy with them. ASUS should have included a floppy with the drivers you need.
 
Originally posted by: badnewcastle
Yes, I hit f6 and installed the correct driver. And nothing comes up.

Based on this: http://usa.asus.com/prog/spec.asp?m=K8V%20SE%20Deluxe&langs=09# your MB has both a Promise and a VIA RAID controller. So you need to figure out which one your HDDs are attached to, and use that one at the F6 prompt. Have you tried using both drivers, alternately, while doing an F6 boot to see if you get anywhere?
 
Interesting to hear Asus promoting the use of the Promise SATA controller. It's jammed onto the PCI bus along with your PCI slots, your gigabit NIC and your Firewire chip. If it were the only thing getting action on the PCI bus, then sure, it may not make much difference.

But the VIA SATA controller rides "above" the PCI bus, on the higher-bandwidth V-Link that links the northbridge and southbridge. That leaves more headroom for the array to "sprint," which is the main attraction of ATA RAID0 in the first place, and also leaves that much more PCI bandwidth for PCI stuff to use. Maybe I'm making a mountain out of a molehill, but if you plugged in a Firewire DV camera and started hammering lots of data around doing video editing or something... yeah. It could be slower than it needs to be.

Other than that, I was aiming for the VIA SATA controller because it sounds like the array is already there, ready and waiting for WinXP to get a clue and use it for Setup. The VIA SATA plugs are the ones marked SATA1 and SATA2, while the Promise SATA is PRI_SATA and SEC_SATA, the lower pair that sit side-by-side.

If you do swap controllers then you'd want to redefine the array. You could stick with the same controller, delete the array and re-create it if you think there's something wrong with it, but my guess is that you are simply not getting Windows Setup to see the controller itself, and therefore it has no way to get to the array. If you do give it the VIA SATA controller's drivers on floppy, what message does it give when it gets to the point where it halts?
 
Yea... its interesting what they are telling me, but I had 3 techs tell me the Promise Controller was faster and more stable despite being on the PCI bus...
I don't plan on using any of the PCI slots anytime soon so for now, err for a while the Promise Controller will work for me.

Anyways I just wanted to thank you all for your help. So far I have reinstalled windows using the Promise RAID controller in a RAID 0 and my USB's are working fine... so far... lets hope it stays that way. It turns out that my copy of Windows XP Pro was purchased before Service Pack 1 was released, so in order to make the Promise Controller work I had to install two seperate drivers using two different floppies. (One driver for the Promise SATA Controller & one for the Promise RAID Controller). When I originally installed Windows I stripped streamed Service Pack 1 into windows and made a new bootable disk. I believe the fact that I was using a "copy" of my windows cd is why my usb wasn't working properly. Anyways if you have Service Pack 1 on your CD according to ASUS you do not need to install the SATA driver; only the RAID driver needs to be installed.

For more info on why I think the USB failed look at this thread: http://forums.anandtech.com/messageview.cfm?catid=32&threadid=1354740&enterthread=y
 
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