(RE: Can't Log-in) THANKS MODS...Problem solved

need4spd

Golden Member
Dec 15, 2000
1,369
0
0
HAVING LOG-IN PROBLEMS

I am writing this for my brother whom is on att internet service.

His anandtech user name is: in2speed

He was able to login a while back... but now he can't login
he gets the following error message:

Your login credentials were invalid.
If you are experiencing difficulties logging in, contact the forum administrator, or try logging in again.


He wrote emails to moderator@anandtech.com several times ... but no response?

ANY HELP WOULD BE APPRECIATED

---

Your brother is not banned. His email adderess is @attbi.com, which is where many Excite customers ended up. If he changed his email address, the system assigned him a new random password. Many members have had this problem during the change over.

If that is the problem, of if he forgot his password, he can go to the login window, and click "Forget your login information?" His password will be sent to his registered email address.

Sorry about the lack of response to emails. We have been flooded since 9/11, and Excite's collapse just multiplied the problem.

Let us know if he has further problems.

AnandTech Moderator

 

in2speed

Member
Dec 3, 2001
63
0
0
As the new member referred to in the above post, I would also like to add my thanks to the moderators for providing the answer to my problem logging in.

My presence here is evidence that the problem has indeed been satisfactorily addressed.

Darn AT&T for screwing things up. I just dumped them as my long distance carrier. If the trees weren't in the way, I would also dump them as my TV cable provider in favor of a satlellite dish. For the time being, they have a monopoly on cable modem access.

Thanks again for everyone's help, including need4speed for posting the message that provided the answer for me to log on.

Cheers,
in2speed