Razer Diamondback Software trouble

[arachna]

Hi! I recently bought a Razer diamondback and attempted to install it as per instructions. However i have been unable to get the included software to install. Windows recognises it as a 7 button mouse but it is just in system as HID Complient mouse. I have tried following the help on their website and yet still got nowhere. When i try to install the driver manually it just says the location contains no information on your hardware. Yet it is the latest driver from Razer. Anyone have any ideas?!?!
I have noticed alot of people say they are not using the software so is this for the same reason? If not how are you binding the 7 buttons?
I am running Windows XP and my previous mouse was a Microsoft intellimouse explorer.


Cheers!!!!
Andrew

 

[arachna]

Never mind! i got a responce from Razer which worked!
Incase your having the same problem this is how to fix it

To correct this issue:

1. Open the Razer.inf file the C:\Program Files\Razer\Driver folder.
2. Under [Karna.Mfg], change %Karna.DeviceDesc4% = razerusb7,
HID\VID_1532&PID_0001 to %Karna.DeviceDesc4% = razerusb7,
HID\VID_1532&PID_0002
3. Save the file.
4. Plug in the mouse.

If the driver does not update, you may need to manually update the mouse using
the instructions below:

1. First, plug in the Razer mouse.
2. Download and install the XP drivers for your Razer mouse by double-clicking
on the executable file.
3. During the installation, it will search for the mouse, and you may receive a
"Failed" message.
4. Right-click on My Computer and choose Properties.
5. Click the Hardware tab, then the Device Manager button on that tab.
6. Locate the "Mice and other Pointing Devices" item, and click the "+" symbol
to expand it.
7. Right click on the HID Compliant Mouse that is listed there(if the drivers
did not install properly, the Razer Mouse will not be listed). Choose
Properties.
8. From the Properties tab of the mouse you just selected, click the Driver tab.
9. Click Update Driver.
10. From the Hardware Wizard, choose "Install from a Specific Location". Then
from that box, place a bullet in "Don't Search, I will choose a driver
location".
11. From the next box, click Have Disk.
12. Choose Browse, and browse to C:\Program Files\Razer\Drivers for the Viper
and Diamondback, or C:\Program Files\Karna\Drivers for the Boomer Speed,
Control, or 2100 mouse, and choose the razer.inf file.
13. Click Next. You will see a warning that these drivers have not been tested
with Windows XP. click Continue Anyway or Continue with Installation.

 

[ChevySS]

Awesome, this did the trick as I was having the same problem. Man, they didn't make this very easy, LOL.

Thanks for posting the solution.

 

[YBS1]

The official drivers wouldn't install for me at all, I received a "failed" message. I just used the beta driver and all went well. There is a newer version out now but I haven't tried them.