Razer Costomer Service FTW!

[trOver]

My tarantula keyboard stopped working after about 1.5 years, and it had a two year warranty. I called them, and requested a RMA.

Sent the old keyboard in, and the other day, I got a BRAND NEW keyboard.

Glad when things work out like this...


now hopefully my koss headphones will turn up in the mail..

 

[newb111]

Both Logitech and Microsoft will replace keyboards and mice without you sending in the old one.

 

[Auryg]

Originally posted by: newb111
Both Logitech and Microsoft will replace keyboards and mice without you sending in the old one.

Wouldn't that be fairly easy to abuse?

 

[Howard]

Yes... Please don't.

 

[MyThirdEye]

:thumbsup:

 

[Goosemaster]

My tarantula keyboard...

L^0^L

I can't reading that with a straight face....lol...


ahahaha


*walks away lol'ing*

 

[LikeLinus]

Originally posted by: trOver
My tarantula keyboard stopped working after about 1.5 years, and it had a two year warranty. I called them, and requested a RMA.

Sent the old keyboard in, and the other day, I got a BRAND NEW keyboard.

Glad when things work out like this...


now hopefully my koss headphones will turn up in the mail..

So they get a "FTW" because they did their job and backed their warranty?

OK

 

[secretanchitman]

Originally posted by: Auryg

Originally posted by: newb111
Both Logitech and Microsoft will replace keyboards and mice without you sending in the old one.

Wouldn't that be fairly easy to abuse?

i genuinely did that with microsoft for my optical desktop elite for bluetooth set. worked fine! they just needed a serial number from the back of the keyboard and i was set.

unfortunately, my friends abused that and took the number from a wireless entertainment desktop keyboard 8000 set and now they have over 3 sets each. bastards.

logitech on the other hand...i dont know how they work though.