• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Rave - ATT Wireless Bill

Billb2

Billb2

Diamond Member
So I call up ATT to check out automatic bill pay for my new account (iPhone w/data)

A guy (20 something, American) answers all my question and gives me the pros and cons for doing it through ATT or through my bank. I chat him up a bit, and he says "Let's have a look at you account." Says there's a new plan available that week (mine was only month old) that will save me $15 with the same service/data. So I say, "SURE, go for it!"

Switch to this morning. I log on to my account to see if there was an shuckin' and jivin' going on. Not $15 cheaper, $27.11 cheaper including insurance (at 6.99/MO.) that I didn't have before. That's a $818.40 savings over two years!

15 minute phone call got a free $800 bucks.
 
Some people do actually take their customer support job seriously. There aren't many of them out there, though.

Having said that, I actually found AT&T support to be extremely helpful most of the time. I mostly deal with their Uverse division though, not wireless. 90% of the time I got to talk to someone who actually knows what they're doing, and come out like they really do want to help me with my problems.
 
I have many questions:

-Are you on a family plan or by yourself?
-What plan did you get switched to?
-What data tier are you using?
 
Their new family plans are awesome.

shared data, unlimited talk/text +hotspotting for iPhones. I shaved $30/month off my bill a few months ago; gave up unlimited data in exchange for unlimited free txts + voice.
 
Inspector Jihad said:
thank you t-mobile!
Click to expand...

I said the same thing a few months ago when ATT changed their 10GB plan. Went from $150 a month for 4GB shared (2 people) to $115ish for 10GB shared.

I am just responsible for my own phones from now on because a contract is $25 a line. That means (assuming 200 down on a phone plus ~50 activation a phone would need to be over $800 to be worth a contract). I have a Nexus 5 right now regardless, but my wife is an iPhone user...

I LOVE COMPETITION.
 
I just checked and they actually do have some better pricing for non-family plans compared to when I checked a couple months back. I'm paying ~$80 now after a discount and fees and get 3gigs. I can move to one of the new $65 plans but only get 2gigs.

I get a 17% corporate discount on my rate plan. Using the current rates I only get the discount on my 39.99 voice plan... the text and data package doesn't count. With the new plan it's all one rate plan so my discount applies to all $65. So if the fees stay the same I'd be paying ~$61/month for 2gigs. So I'd be saving $20/month but take a 1 gig hit. I've only went above 2gigs twice, so it's probably worth the switch.
 
Yeah same thing happened to me. I called AT&T about a billing question and they said they would lower my bill out of the blue. So I'm paying $65 before tax and surcharges for unlimited talk and text and 2 GB of data. If I sign a contract in the future it jumps to $80.
 
Sigh, you probably fell for their Next plan. If that is so, then you are screwed when it comes to your next upgrade. Phone prices are subsidized in cell phone plan. Now, you will pay MORE for the device monthly on top of the plan.

Link - TheVerge article on why it's a ripoff. It may look attractive up front, but it costs more in the long run.
 
tsupersonic said:
Sigh, you probably fell for their Next plan. If that is so, then you are screwed when it comes to your next upgrade. Phone prices are subsidized in cell phone plan. Now, you will pay MORE for the device monthly on top of the plan.

Link - TheVerge article on why it's a ripoff. It may look attractive up front, but it costs more in the long run.
Click to expand...

You're basing this off old information. If you switch to a 10gb Value shared plan, even without a Next upgrade on the line, you will save money. Anybody who was in a contract before Feburary 2nd (i think, I'm not certain on the date) can get on it, and will get billed $15/mo for their lines, plus the base cost for the data.

I have 4 lines and 10gb at about $250/mo - WITH two device finance payments, and I'm still saving over $50/mo vs my old plan with only 4gb data. It figures out to about $62/mo per line.

I could go to an AT&T store and pay off both my devices ($600 on one and $500 on the other) and be under $200/mo.
 
Last edited:
Tsupersonic...you should edit your thread due to it being outdated information.

In addition to the $15 off per line Raduque mentioned...with the 10GB shared plan special rate it is $25 off per line (look at post #8 where I reference this).
 
tsupersonic said:
Sigh, you probably fell for their Next plan. If that is so, then you are screwed when it comes to your next upgrade. Phone prices are subsidized in cell phone plan. Now, you will pay MORE for the device monthly on top of the plan.

Link - TheVerge article on why it's a ripoff. It may look attractive up front, but it costs more in the long run.
Click to expand...

*sigh*

You fell for the old "9 month old article is still relevant" thought process. ATT has changed their prices up a ton this year, so I suggest you research a bit before judging somebody again.
 
TiredEngineer said:
Tsupersonic...you should edit your thread due to it being outdated information.

In addition to the $15 off per line Raduque mentioned...with the 10GB shared plan special rate it is $25 off per line (look at post #8 where I reference this).
Click to expand...

Yes, it's a 25/mo per line discount, making each line 15/mo. If you get a contract with a subsidized device, your cost is $40/mo for each line.
 
Alright, I did it. I changed my plan to save ~$20/month. Seems like a decent price to me. Thanks OP for the thread or I wouldn't have noticed they dropped their single device prices in the last month.
 
Yeah, I changed my plan up to the new Value Plan earlier this year. I'm saving $52/mo. I could get two phones under Next and break even to what I was paying previously. Seems like the best deal to me.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top