RANT: Screwed over by UPS...

[wasssup]

So I bought a 200GB Seagate that turned out to be defective out of the box, problem is I didn't test it in time and it was past the store's return policy. I RMA'd the sucker, and a replacement was shipped out by Seagate pretty quick.

However, they REQUIRED that I sign on delivery for the package (no signing a sheet of paper and asking them to leave it outside). I asked if they could hold it, they said no problem. Three days later I ask them to ship it to my house (last friday), they said no problem. They never ship it. I called them up yesterday, they said somebody will call me within an hour. Nobody calls. I call them at night, the guy tells me it will be shipped out to my place today. I call today, they said it's being shipped out to the sender and there's nothing I can do.

I don't urgently need the drive, but wtf? I *DO* eventually want it dammit. The UPS center where I can pick it up is only open Mon-Fri, 9-7. Closed Saturday/Sunday. How the hell are working people supposed to be able to sign for a package if they work?

AAARGH.

 

[Spineshank]

Have it shipped to your work?

 

[wasssup]

My company's not too big on that, in fact I heard they fired somebody for doing that. Stupid, I know.

 

[Scarpozzi]

Hire an illegal alien that entered our borders through Mexico and have them sign for it?

 

[woowoo]

Thats what lunch is for
Or that Dr. aoppointment
Make time, pick up the drive

 

[wasssup]

Originally posted by: woowoo
Thats what lunch is for
Or that Dr. aoppointment
Make time, pick up the drive

Yeah, but i've got a good excuse this time -- I work 50 miles away from home.

 

[sao123]

Originally posted by: wasssup
So I bought a 200GB Seagate that turned out to be defective out of the box, problem is I didn't test it in time and it was past the store's return policy. I RMA'd the sucker, and a replacement was shipped out by Seagate pretty quick.

However, they REQUIRED that I sign on delivery for the package (no signing a sheet of paper and asking them to leave it outside). I asked if they could hold it, they said no problem. Three days later I ask them to ship it to my house (last friday), they said no problem. They never ship it. I called them up yesterday, they said somebody will call me within an hour. Nobody calls. I call them at night, the guy tells me it will be shipped out to my place today. I call today, they said it's being shipped out to the sender and there's nothing I can do.

I don't urgently need the drive, but wtf? I *DO* eventually want it dammit. The UPS center where I can pick it up is only open Mon-Fri, 9-7. Closed Saturday/Sunday. How the hell are working people supposed to be able to sign for a package if they work?

AAARGH.

Wait... 9am to 7pm... thats a 10 hours business day... most people only work 7.5-8.... you cant make it to a ups in 2 hours?

 

[dabuddha]

Originally posted by: sao123

Originally posted by: wasssup
So I bought a 200GB Seagate that turned out to be defective out of the box, problem is I didn't test it in time and it was past the store's return policy. I RMA'd the sucker, and a replacement was shipped out by Seagate pretty quick.

However, they REQUIRED that I sign on delivery for the package (no signing a sheet of paper and asking them to leave it outside). I asked if they could hold it, they said no problem. Three days later I ask them to ship it to my house (last friday), they said no problem. They never ship it. I called them up yesterday, they said somebody will call me within an hour. Nobody calls. I call them at night, the guy tells me it will be shipped out to my place today. I call today, they said it's being shipped out to the sender and there's nothing I can do.

I don't urgently need the drive, but wtf? I *DO* eventually want it dammit. The UPS center where I can pick it up is only open Mon-Fri, 9-7. Closed Saturday/Sunday. How the hell are working people supposed to be able to sign for a package if they work?

AAARGH.

Wait... 9am to 7pm... thats a 10 hours business day... most people only work 7.5-8.... you cant make it to a ups in 2 hours?

I'm assuming that if he lives 50 miles from home, his commute is at least an hour each way.