I work as a computer tech at a local company.. and I am sick and tired of people that don't want to give out their network logon pass. I can reset it or logon as admin .. but it's easier for them to give out their pass. (as in, with a notes install you need to be logged in as the person who uses it.. so the only option is resetting their password.)
Example:
Someone needs notes updated.. I email them explaining I am updating notes, and I will need their network logon pass,
they respond with "They'd be more comfortable if they were there when I did it"
I respond with "It takes about an hour or so not including any issues that might come up, and it needs to be done after hours so noone's time is wasted.
They never respond.
What I've started doing is resetting their pass, and then they come up all embarassed asking why they cannot logon
cliff notes:
people where I work consider their work computers their property. It's annoying when you need to administer it.
Example:
Someone needs notes updated.. I email them explaining I am updating notes, and I will need their network logon pass,
they respond with "They'd be more comfortable if they were there when I did it"
I respond with "It takes about an hour or so not including any issues that might come up, and it needs to be done after hours so noone's time is wasted.
They never respond.
What I've started doing is resetting their pass, and then they come up all embarassed asking why they cannot logon
cliff notes:
people where I work consider their work computers their property. It's annoying when you need to administer it.