Random shutdown on Asus w/ p4

luisnadal

Junior Member
Nov 9, 2005
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Let me start by saying that this is no problem that can be resolved by "googling". I've tried thousands of sites and all of them either provide no solution or users end up solving problems with sticking a fan next to the case. Now, let me state the problem I have:
My computer one day just shutted down while iddling. I found this very strange so I decided to check the connections but everything seemed to be fine. The next day it started to shut down more often, so I started messing around with stuff to figure out what was wrong. At first, I thought it was overheating (being the most common problem with computers randomly shutting down). However, it turned out to be unsuccessful. My cpu was running at 60celcius which is a little high, so I put on some thermal paste and got it down to 50celcius. Thinking that p4 get hot very easy, I thought the cpu shutdown temperature would be somewhere around 65 (putting in an extreme case). There is no option to set this "shutdown temperature" in the BIOS. But obviously, this wasn't the problem since my computer has been running at that temperature for more than a year and I got it down to 50-55 and it was still randomly shutting down while either booting/iddling. The problem persisted and continued to be more often. Sometimes it will just shut down loading windows, others time it will shut down during BIOS check, other times it will load windows but in 5minutes shut down out of nowhere. Now, here are the things I noticed:

1) All BIOS settings have been running default values, CPU has never been overclocked or modified.
2) No recent hardware changes.
3) Never had problems of overheating, burning anything, or high temperatures.
4) I noticed that my AGP slot had the security clip backed up. Thinking that this was the problem, I plugged the security clip thinking that the video card was making a false contact with the AGP slot. Computer worked for 10minutes then shutted down again.
5) I unplugged everything, leaving only the cpu/ram/hard drive connected. Computer continued to shut down.
6) I thought it might be a RAM issue, so I unplugged the ram stick (Corsair ValueSelect 512ddr pc3200). However, the computer would still shut down, so the RAM is not an issue.
7) I had the cpu connected only with the 2 powersupply cords plugged into the motherboard. I even unplugged the case's chords (reset button, power button, etc.). Computer would run fine sometimes, but othertimes it will just shutdown after 5sec of turning on. What's funny is I never heard the beeping you get with other motherboards when there is no RAM plugged in.
8) I also tried plugging the CPU to another outlet and it will still do the same.

So I am down to 3 conclusions.
a) The motherboard is malfunctioning.
b) The PowerSupply is dying.
c) The CPU is having some kind of problems and randomly shutting down.

Now, this is no overheating issue. Like I said, after shutdown occurs CPU temperature is 55c according to BIOS. It is not an OS/hard drive problem since it would still shut down with hard drive unplugged. I am pretty sure it has nothing to do with BIOS settings since they have been the same for over a year.

Any information would be greatly appreciated. I am trying to get another powersupply to test and see if the issue here is the power supply. If that fails, I am out of ideas and will be forced to take the whole computer to a high-end repair center, which I do not want to do. Sorry for the long post, but hopefully this will provide with all information needed.

CPU: Intel P4 2.40ghz 133mhz 2mg L2 Cache socket 478
RAM: Corsair ValueSelect 512ddr pc3200
Mobo: Asus P4P800SE intel chipset, socket 478
Video: ATI Radeon 9600SE 256ddr w/ video out
 

luisnadal

Junior Member
Nov 9, 2005
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I also have all windows updates up to date, as well as antivirus and spyware checker. Running windows XP Proffesional with sp2.
 
Jan 26, 2005
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55c is getting warm. If it just idles, the temp will slowly increase and can cause a thermal shoutwon. make sure your CPU fan is plugged in and working. Also make sure that there is good contact between the CPU and heatsink. Another thing you can do is make sure the CPU thermal shutdown in your BIOS is not set too low.

EDIT: your BIOS may say 55c but when the CPU gets a bit of load from starting/loading windows, the temp WILL go up. I had this exact problem.
 

luisnadal

Junior Member
Nov 9, 2005
15
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The fan is plugged in and working. The heatsink has good contact with the processor and has good thermal paste. In the BIOS there isn't an option to set max temperature or "thermal shutdown". The only option I see related to termperature is something like "CPU Internal Thermal control" which I set to disabled but computer would still shut down =(
 

luisnadal

Junior Member
Nov 9, 2005
15
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Also here is the thing: the computer shuts down but there is still power in the motherboard. The fans stop running (both the cpu and powersupply) but the lights inside the motherboard stay on. The case fan/light turn off. The Power led turns off. I have to switch on/off the powersupply to be able to turn on computer again.
 
Jan 26, 2005
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Set your CPU Internal Thermal control to something like 70c and see if that fixes it. I beleive that some CPU's have thermal control built in and you can't disable that. Also, if you get the chance to keep the side of the case off, after the computer turns its self off, tap the heat sink with your finger to see how warm it is. If it feels hot enough to burn you, then the CPU is overheating. If it is warm or room temp, then start looking at your PSU as the source of the problem.
 

luisnadal

Junior Member
Nov 9, 2005
15
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Thanks for the quick reply. I've touched the heatsink and it is never burning hot. I don't think the problem is overheating since the computer has been at rest for about 3hours with a fan on a 40f (NY temperature) blowing directly at the heatsink/CPU and it still shutted down while booting for first time. I don't think its possible to overheat in like 15seconds. The "CPU Internal Thermal Control" can only be set to auto/disabled, it doesnt allow you to put any values. I am trying to upate the BIOS to a beta version they just released, see if that allows me to set an alarm/max temperature. If not, then I am trying to get another PSU and test it out. I hope it is not the motherboard or the CPU =(
 
Jan 26, 2005
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How old are both of the PSU's in this system? If they are new, try a Google search on know issues for your model. If you get a new PSU, read over the retailers return policy very carefully and keep the original packaging as intact as possible in case you have to RMA it. While you're at it, see what setting CPU Internal Thermal control to auto does.
 

luisnadal

Junior Member
Nov 9, 2005
15
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The Auto is the dafault value, and it still shuts down with it being either disabled or auto. Tomorrow I will try to get a used PowerSupplyUnit and test it. If it still shuts down then it is down to a motherboard or CPU issue. Tough situation if that is what turns up to be tomorrow.
 

luisnadal

Junior Member
Nov 9, 2005
15
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Well, it turned out to be not the power supply or the motherboard. It was my worst fear, the CPU died. Apparently the 60c temperature on normal settings for a year killed it slowly.
So, if anyone crosses this post when their computer is shutting down randomly, it is a) overheating, b) power supply is failing c) motherboard issues d) CPU died/failing. Unless its a physical/electrical problem of course.
 

luisnadal

Junior Member
Nov 9, 2005
15
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I have a question. To verify that it is not the motherboard could I remove the CPU and turn on the computer only with the 2PSU plugs in the motherboard, or will this damage something? How about motherboard+PSU+RAM, leave it like that for 2minutes and if it doesnt turn off then it definetely is the CPU? (The computer turns off now after 5sec of a cold boot).
 

montag451

Diamond Member
Dec 17, 2004
4,587
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If you take out the cpu, the mobo won't turn on.

It is possible that the restart sw is swapped round with the on/off sw on the mobo header.
Not that that is the only thing it could be.
 

luisnadal

Junior Member
Nov 9, 2005
15
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Well. I tried turning the motherboard on only with the PSU+RAM and it did turn on. I left it running for about 2minutes and it didn't shut down. I plugged the CPU in and 5seconds after turned on it shut down. I took the CPU out and turned it on again, it didn't shut down. I am guessing this means the problem is definetly the CPU.
 

luisnadal

Junior Member
Nov 9, 2005
15
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Yes, I did try clearing the CMOS. There are no BEEPS when the computer is turned on, not even without RAM/CPU plugged in.
 

LiLithTecH

Diamond Member
Jul 28, 2002
3,105
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Originally posted by: luisnadal
There are no BEEPS when the computer is turned on, not even without RAM/CPU plugged in.

My money would be on the motherboard being bad .......
You may want to examine the motherboard for any bad components (ie. bad caps)
 

PhreakyMike

Member
Apr 2, 2005
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I really hope that doesn't happen to my OC'ed 2.5.... oh well, will give me a better excuse to upgrade tee hee.
 

luisnadal

Junior Member
Nov 9, 2005
15
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I just noticed. After 1 day of computer unplugged I put the CPU in and then turned it on without the heatsink attached. After 3sec I hear a "scratching" noise coming from the CPU, and I touched it and it burned from hot. Do CPU's get that hot that fast? Like literally it was very very hot after like 7sec. The scratching noise comes from the CPU, not the powersupply. After like 3sec of this noise, computer shuts down.