- Sep 6, 2004
- 20
- 0
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Hey all,
I am semi-new to the technical support end of anandtech, so forgive me if I am asking repeat questions. My friends computer has been having some major problems with his rig. He has a HP desktop.
The problem that is occuring is a random (in terms of time and position in boot up) shutdown/poweroff of the computer, EXEMPTING the power supply. What I mean by this is the computer will be booting up, and then all of the suddent the computer will "turn off" except, the power-supply doesn't turn off. To turn the power-supply off you have to hold the power button down until it turns off. I do not believe this is a software problem because I have tested the computer both booting normally, and booting from CD-ROM with a bootable linux (KNOPPIX). I also found a
Related Post
In the forums which many people stated the power supply was the problem. So I heeded this advice, and tested the computer with one of my spare powersupplies, but the problem continued with no change in frequency. So that rules out power supply. It's also not a HDD problem since it occurs with or without the hardrive attached.
At this point I am very lost with the problem and or solution to this dilemma. If anyone has any ideas as to what it could be, and how to fix it, it'd be appreciated. Thank you very much for your time.
Lance
I am semi-new to the technical support end of anandtech, so forgive me if I am asking repeat questions. My friends computer has been having some major problems with his rig. He has a HP desktop.
The problem that is occuring is a random (in terms of time and position in boot up) shutdown/poweroff of the computer, EXEMPTING the power supply. What I mean by this is the computer will be booting up, and then all of the suddent the computer will "turn off" except, the power-supply doesn't turn off. To turn the power-supply off you have to hold the power button down until it turns off. I do not believe this is a software problem because I have tested the computer both booting normally, and booting from CD-ROM with a bootable linux (KNOPPIX). I also found a
Related Post
In the forums which many people stated the power supply was the problem. So I heeded this advice, and tested the computer with one of my spare powersupplies, but the problem continued with no change in frequency. So that rules out power supply. It's also not a HDD problem since it occurs with or without the hardrive attached.
At this point I am very lost with the problem and or solution to this dilemma. If anyone has any ideas as to what it could be, and how to fix it, it'd be appreciated. Thank you very much for your time.
Lance