Random BSOD's that are getting worse.

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ScottNBNP

Member
Jul 18, 2014
30
0
0
Hi, i was told to register here and ask for help from a good friend of mine. I am getting constant random BSOD's. I've tried memtest and it did not reveal any errors, prime95 also ran fine and burn in graphics test didn't cause any BSOD either. I don't know what else to try. I can't single the BSOD out, because its seems to happen random, on many different things, it could be a game loading, it could be a webpage loading or even a video. I am at a loss of what it could be and i am starting to rip my hair out lol.
Any help would be great, and any more information that you need i can give as well.
Thank you hopefully in advance. Scott.
 
QueBert

QueBert

Lifer
Jan 6, 2002
22,940
1,135
126
download whocrashed and run it, it'll tell which dll's causing the crash(s) if that doesn't help you, post the results here. Sometimes the results are a bit vague, but usually they're pretty on the money. Now actually fixing the problem once you identify it's another story.

People here will help
 
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ScottNBNP

Member
Jul 18, 2014
30
0
0
Been running whocrashed, and its normally 1 of 2 errors. I'll post both of them, thank you for your reply, this is starting to make me really angry.

This is the most common one now after the format.

On Wed 7/16/2014 7:07:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071614-101728-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x14DCAB)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960001BDCAB, 0xFFFFF8800E645770, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

And the other one i get is

On Fri 7/18/2014 6:44:07 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x277CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR

Graphic drivers are up to date, and this is a fresh formatted computer, after i couldn't stand the BSOD before, i updated from a nVidia card to a Radeon R9 290, so i thought maybe it was a conflict of intrest with drivers, but they still continue after a format.
 
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ScottNBNP

Member
Jul 18, 2014
30
0
0
The first time i ran memtest over night after a few hours i got this

https://www.dropbox.com/s/lxe793ldd05swpa/20140717_060414.jpg

After that, i ran it again and got

https://www.dropbox.com/s/i5jhprdqwne2o2s/20140717_135759.jpg

However today, we ran it again for a few hours, didn't get any errors, we then proceeded to take the ram out, place one back in, test that, no errors, moved it up the slot, tested agian, no errors and continued doing that. Then tried the other 3 ram sticks no errors. I can't seem to recreate the error.

EDIT: i've reset bios to default, and also taken out 2 of my ramsticks and move them into matching slots, but still was able to cause the BSOD by switching from game to game. Took an hour, but got it to blue screen.
 
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mikeymikec

mikeymikec

Lifer
May 19, 2011
20,464
15,240
136
If I were you, I'd run memtest all night for a few nights in a row (assuming that it passes without error each night). If it fails at all, I would test one module at a time using the same routine.

FYI - you shouldn't get any memory errors if the memory is OK, at least not in my experience.
 
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ScottNBNP

Member
Jul 18, 2014
30
0
0
Ok, i'll run the 2 sticks that i have in there tonight. And see what happens by the morning. Then maybe try the other two the next night. Tomorrow i am also going to try and run Driver Verifier and see if can track down the damn crash.
 
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Smoove910

Golden Member
Aug 2, 2006
1,235
6
81
just on a whim, what memory do you have? Does it require 1.65v? I've seen alot of instances where someone runs 1600mhz ram at 1.5v when it requires 1.65v to operate correctly, causing the same symptoms you are describing.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
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ScottNBNP

Member
Jul 18, 2014
30
0
0
Ran it last night with NO errors what so ever with just 2 sticks. (8gb)

To answer the previous question, I don't think so, i have 3 4gb corsair sticks that say 1.50v on the information sticker.

I ran driver verifier and then couldn't boot into windows thanks to a new BSOD caused by Daemon Tools. I don't believe that was what was causing the issues before, due to it never being a problem for years now, but uninstalled daemon tools so i could boot, and we will see how today goes with still running driver verifier.
Tonight i will test the other two sticks and see if i can get any errors.

I recently bought a Radeon R9 290, the problems started a month or so after that, i've run stress tests on the card, but can't seem to replicate a BSOD so i am not sure if that is causing any issues or not either.
 
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chusteczka

Diamond Member
Apr 12, 2006
3,399
3
71
Finish testing your memory but I think the video card is more important.

ScottNBNP said:
I recently bought a Radeon R9 290, the problems started a month or so after that, i've run stress tests on the card, but can't seem to replicate a BSOD so i am not sure if that is causing any issues or not either.
Click to expand...

What PSU do you have? Brand, model, watts.
Do you use a battery backup or Automatic Voltage Regulator (AVR)? If so, what is the wattage on that?

A year ago, I added an HD 6750 video card to my system and a new 600w PSU. My system started crashing, I returned the card to Geeks.com, they tested it and returned it to me stating it works fine. A few months later of random crashes, I realized that I was using a 500w AVR. Once I upgraded the AVR to 1000w, there were no further issues.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Sorry ScottNBNP, I should have asked you about your hardware earlier. Based on what you have added about your machine, I am going to rethink my earlier statement, Everywhere I have read is saying that WideTech power supplies are iffy at best. Combine that with problems starting shortly after a new video card, and I think we have nailed down the problem.

Give us the full hardware specs on your computer, tell us what country you are in, and we can help you find a better PS for that system.
 
denis280

denis280

Diamond Member
Jan 16, 2011
3,434
9
81
ketchup79 said:
Everywhere I have read is saying that WideTech power supplies are iffy at best. Combine that with problems starting shortly after a new video card, and I think we have nailed down the problem.
Click to expand...
Totally Agree
 
stinger608

stinger608

Senior member
Mar 6, 2009
950
2
81
Yep, WideTech = GARBAGE!!!

Get a good brand name power supply and I bet ya the problem stops.
 
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ScottNBNP

Member
Jul 18, 2014
30
0
0
Im from Australia

Motherboard: Gigabyte Z68X-UD3-B3
RAM: Corsair Vengence 4gb ddr3 1600
PSU: WideTech 750w
GPU: Radeon R9 290

Is there anything else you need?
 
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bononos

Diamond Member
Aug 21, 2011
3,928
186
106
ScottNBNP said:
Im from Australia

Motherboard: Gigabyte Z68X-UD3-B3
RAM: Corsair Vengence 4gb ddr3 1600
PSU: WideTech 750w
GPU: Radeon R9 290

Is there anything else you need?
Click to expand...

All of the parts are fairly standard except for the Widetech psu which throws up a red flag. Low end brands like widetech cause all sorts of problems which are difficult to pin down. It would be the first thing to swap out.

I came across this thread when googling widetech psu. Not sure if the recommendations are still valid but the brands are mainstream and considered to be decent at least. Some like seasonic are top notch.
http://whirlpool.net.au/wiki/psu_recommendations
 
mikeymikec

mikeymikec

Lifer
May 19, 2011
20,464
15,240
136
OP, you said "no errors with just two sticks of RAM", what's your normal RAM configuration?
 
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ScottNBNP

Member
Jul 18, 2014
30
0
0
Normally i had 4 sticks of ram, but like i said i ran Memtest with the 4 a third time with my friend here, and couldn't reproduce the errors.

We thought we fixed it today, we thought it might be just a loose graphics card, everything was running smoothly i tried creating the BSOD again, to no advail. Thought everything was great, then just before i was gonna go to bed (which i should be in now as i have work at 6am) it bsod loading up a game to just test it again.

I haven't replaced my PSU, because i don't have a spare one to test if that is the cause, i would much prefer to know that is what is causing the errors before i buy one. With how upset i am, i am almost ready to pack it in and just give up, and buy a whole new computer, cause i am ready to throw it at a wall :(

But i have a good computer tech friend trying his hardest, its just not revealing any solutions at this time.
 
mikeymikec

mikeymikec

Lifer
May 19, 2011
20,464
15,240
136
How many passes have you run memtest for?

Did it BSOD with only the two memory modules?
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
ScottNBNP, if you bought the power supply at a local shop, take it back if it is still under warranty. We had another member from AU who said their shop recommended WideTech, so I don't know who is saying these are actually decent.

If you are shopping online for a good power supply, any of these would be adequate:

http://www.jw.com.au/antec-basiq-vp-600p-600w-power-supplypre-order-p-54169

http://www.jw.com.au/corsair-vs-series-vs650-650-watt-power-supply-p-13699
which is the same here:
http://www.mwave.com.au/product/corsair-vs-series-650w-power-supply-ab51958
and this looks good as well
http://www.mwave.com.au/product/zal...switching-circuit-design-power-supply-ab54966

I notice some good brands are priced way off from the others. CoolerMaster is a good brand, for example, but not worth $25 more than a good Zalman of the same power.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
ScottNBNP said:
I am thinking of buying this

http://www.pccasegear.com/index.php?main_page=product_info&cPath=15_354&products_id=22271?

As for memtest, i ran it all night and got the 2 errors you seen earlier with all 4 sticks, then ran it the next day got the 2 errors after 10mins with all 4 sticks. I haven't been able to get the error again with all 4 sticks or 1 from quick tests to all night tests.
Click to expand...

Unit you picked looks great.

Memtest can be a frustrating program, especially if it is power delivery, and not the RAM itself, that is giving you the problem.
 
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ScottNBNP

Member
Jul 18, 2014
30
0
0
No none of my hardware is overclocked.

I5-2500k CPU @ 3.30ghz

EDIT: the people over on whirlpool said the Corsair VS650 was a budget power supply and would maybe cause the same issues. Is that correct?
 
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