Random BSOD's in DirectX.

Discussion in 'Computer Help' started by 0___________0, Feb 2, 2013.

  1. 0___________0

    0___________0 Senior member

    Joined:
    May 5, 2012
    Messages:
    284
    Likes Received:
    0
    I've had two random BSOD's recently, one when playing the Crysis 3 beta (I don't remember what I was doing when I got the other). The first was 119, VIDEO_SCHEDULER_INTERNAL_ERROR, the second is 1000007e, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M. I'll paste the analysis of the mini dumps, but they both list dxgmms1.sys for the image_name. The difference, other than the different stop codes, is that one lists avp.exe (Kaspersky) for the process name, the other is Crysis 3. I'm running the nVidia 313.96 driver. Not really sure what to do, could use some help.

     
    #1 0___________0, Feb 2, 2013
    Last edited: Feb 4, 2013
  2. Bubbaleone

    Bubbaleone Golden Member

    Joined:
    Nov 20, 2011
    Messages:
    1,784
    Likes Received:
    1
    It would really help if you'd post your hardware specs, and list of the major software you're running. The mini-dumps don't mean much without the rest of it. By the way; when you're posting look down where it says "Miscellaneous Options" and check "Disable smilies in text" so we can see file paths instead of smilie faces.
     
  3. 0___________0

    0___________0 Senior member

    Joined:
    May 5, 2012
    Messages:
    284
    Likes Received:
    0
    Specs are an MSI 970A-G46 mobo, AMD FX-6300 with a 4.2ghz OC, 8GB 1866mhz G.SKILL Ares RAM, nVidia GTX 560 Ti @ 930/4200, WD 500GB Velociraptor, 650 watt PSU with plenty on the 12V rails, the rails are within spec as well. Besides the OS, which is Win 8 Pro 64 bit, I just have Kaspersky, Origin and Steam running. The only other thing that runs on startup is a Realtek's software. No other major software would have been running when I got the crashes.
     
    #3 0___________0, Feb 4, 2013
    Last edited: Feb 4, 2013
  4. Bubbaleone

    Bubbaleone Golden Member

    Joined:
    Nov 20, 2011
    Messages:
    1,784
    Likes Received:
    1
    Thanks for posting your specs. Looking at the dumps now, did the BSOD's start after you began running Crysis, and if you've recently updated the graphics driver was that before or after you started running Crysis?

    As a starting point to isolate the problem I'd temporarily uninstall Kaspersky then play Crysis for a couple of hours to see if you can reproduce the crash. I suggest that because not just Kaspersky, but many AVs don't play well with the way certain game drivers access the Windows API (suggested by the directX error).

    I'd suggest you could try it the other way round and temporarily uninstall Crysis but, you mentioned this had happened previously (I'm assuming prior to Crysis) and my suspicions are leaning toward your AV.
     
  5. 0___________0

    0___________0 Senior member

    Joined:
    May 5, 2012
    Messages:
    284
    Likes Received:
    0
    Yes, I installed Crysis on the 29th, all the crashes have occured since then. I believe they both happened when I was playing, but I'm not 100% certain what I was doing during the first one. I updated my drivers on the 30th, after Crysis had been installed, but one of the crashes had already happened the day before. I'll try without Kaspersky when I get the chance, but since the crashes are so infrequent I'd probably need to play for a couple days to get enough hours in.
     
  6. denis280

    denis280 Diamond Member

    Joined:
    Jan 16, 2011
    Messages:
    3,295
    Likes Received:
    1
    Did you perform a clean install.
     
  7. 0___________0

    0___________0 Senior member

    Joined:
    May 5, 2012
    Messages:
    284
    Likes Received:
    0
    I can't seem to reproduce it, with or without Kaspersky running. It's very rare. This is the only game it happens in as well, I guess I'll just report the problem to Kaspersky and Crytek.

    Yes, I did a clean install for the drivers, but I'd already had a crash before the update, so I know it wasn't an issue with that.