Radio Shack Rant

[Sphexi]

Originally posted by: Rastus
I had a friend that managed a Radio Shack in a small market. He had no control of his inventory, so what didn't sell in the big market stores was shipped to him. Since he worked off commission, he didn't make much money and there were no prospects for him to there. Corporate management also held him responsible for the low sales and were constantly reprimanding him. He worked 80 hours per week, basically as a clerk because he had to cut expenses by always being shorthanded and taking up the slack himself. His pay was less than minimum wage because he was on salary and basically got no commissions. He had no career path there because his numbers were too small to get a better store. He says the best thing he ever did in his life was to walk out one day without notice.

Managers make base salary, NO commission. They get bonuses based on profits for the store, but that's it. Even the lowest store manager makes about $40k a year, top ones make $100k+.

 

[Eeezee]

People still shop there? 😕

 

[AlienCraft]

3. Sending corporate an email will indeed get results, as long as you don't swear in it, have a nasty attitude in it, and you follow up on it. If you're polite but firm in it, they'll pass it down to the DM to deal with, and if you call the corporate number (1800-THESHACK) and ask to be transferred to the DM in charge of your area they will either transfer you or give you his number to call directly. Give it a week or so (busy time of year) then call and ask if they've dealt with your complaint yet. You'll get something out of it.

This is the best idea. It really works.

 

[Sphexi]

Originally posted by: AlienCraft

3. Sending corporate an email will indeed get results, as long as you don't swear in it, have a nasty attitude in it, and you follow up on it. If you're polite but firm in it, they'll pass it down to the DM to deal with, and if you call the corporate number (1800-THESHACK) and ask to be transferred to the DM in charge of your area they will either transfer you or give you his number to call directly. Give it a week or so (busy time of year) then call and ask if they've dealt with your complaint yet. You'll get something out of it.

This is the best idea. It really works.

I know for a fact that it does, I had to deal with those now and then. Not too many people ever did it though, but when they did we responded.