RADEON X850 XT Platinum Edition Problem

[Arctic84]

:frown:Hello, I'm having a big problem with my RADEON X850 XT Platinum Edition card. At least, I'm sure it's the card but I'm not possitive. I own a Dell XPS GEN 5 with a Pentium D. I got it premade by Dell for school. I go to a computer animation college and needed a computer that has amazing graphics. I don't know too many technical things about computers. I've contacted Dell and Radeon about the issue and they keep saying to mess with the options and contact the games that are messing up. I'm 100% possitive it's not the games messing up because the same thing is happening on every game I have practically. Here's the problem: The screen looks disfigured in areas in my 3d games like FEAR, Doom 3, World of Warcraft, exc. It looks as though random vertices are grabbed and thrown in different directions. So like, trees/people/exc look like spikes are shooting out of them. Some objects look abnormally bigger than others and skewed. It's hard to explain but I'd add a picture if I knew how. If anyone knows anything please let me know. I've tried everything that I know of, including messing with the options on both the games and the card. I've also downloaded all the latest drivers and even tried some old ones. I've opened the computer up and made sure the card was secure and all the way in. I've even looked up problems that could be found on the card but the damn thing is too new so nobody has complained about anything online. I don't know what else to do. Let me know if you need anymore information. Thank you.

 

[Paktu]

RMA it. Dell will probably want you to screw around with the settings some more, but I'd say there's about a 99% chance they sent you a bad card.

 

[mwmorph]

those are arytifacts, verticies are nothing mopre than core artifacts. do yuo overclok your card? if not, then dell jhas some explaining and a rma box to ship out.

 

[apoppin]

send it back to Dell and let them screw with it

it could be many things . . . including overheating and bad air flow in your case . . . you GPU could even be damaged . . . or it coulod be relatively minor. . . .

. . . IF it is still under warranty, RMA it . . . if not, then perhaps we can help you look further.