Radeon hd 7950 causing my screen to go black?

Discussion in 'Computer Help' started by rjm90, Nov 5, 2012.

  1. rjm90

    rjm90 Member

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    I just build a new computer a few days ago, here are the specs

    xfx pro 550w
    Antec one case
    asrock extreme4 z77 mobo
    sapphire radeon hd 7950
    i5 3579k
    gskillz 8 gb ram
    kingston hyper x 120gb ssd
    1tb seagate bearacuda hd

    for some reason it seems completely random every the first time it happened randomly after lightly using the computer for an hr the next time it was about 3 hours my monitor either just goes black or blue and you can see some vertical lines. The fans are still running and everything on the computer but just can't see anything and i have to reset to fix it. Is this a problem with possibly the video card?

    is there anyway i can test for what the problem is? Any help is greatly appreciated


    my drivers are catalyst 12.10
     
    #1 rjm90, Nov 5, 2012
    Last edited: Nov 5, 2012
  2. denis280

    denis280 Diamond Member

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    go see in event log. it should tell you the problem. could be the monitor.and what about the temp??
     
  3. rjm90

    rjm90 Member

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    where can i find the event log?
     
  4. denis280

    denis280 Diamond Member

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    control panel administrative tools.by the way whas os are you running
     
    #4 denis280, Nov 6, 2012
    Last edited: Nov 6, 2012
  5. Steltek

    Steltek Golden Member

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    If you are using Windows 7, just type event in the search box and Event Viewer should be one of the search results. Select this, then go to Windows Logs, select the System Log, then filter it for Critical, Error, and Warning events. Look for an item that occurs at relatively the same time as the black screen problem.

    It also wouldn't hurt to similarly check the Application log as well.