Radeon HD 5870 and Adobe Flash

Twinpeaksr

Senior member
Aug 9, 2000
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So it has been a while since I upgraded my main workstation and thanks to some cash for Christmas I decided to do a refresh. the MB was on the fritz, and I had a spare 22" monitor sitting around so I popped a new motherboard in, new video card and upgraded to Windows 7.

All was well until I tried to watch any videos with Flash, then the drivers would crash. This is not a new problem, and thumbing through the hundreds of threads I found on many sites (most saying that they have the issue or they don't, not a lot of real tips) I tried what I could find recommended and found that the problem persists.

So here is the run down on what I see and what I think is the problem. I am looking for any assistance from others who have found a solution, or can lend some help in resolving this.

System:
- Asus P5N-D Motherboard
- Gigabyte GV-R587OC-1GD Graphics
- 4GB Mushkin PC2-6400 (4-1GB)
- SoundBlaster X-Fi Xtreme PCI-e
- FPS Saga 450W ATX Power Supply
- Dual Viewsonic VG2230 on DVI, 1 Viewsonic NC2232w on HDMI

The Diagnosis:
- I Believe it is either driver or settings related based on the following:
- Full HD video does not cause crash, if it was power supply related, or regulator/heat, this would most likely cause crash.
- Changed from 10.4 to 10.11 drivers, crash occurs after less than 1min of flash video on 10.11, and 5min on 10.4. change in this makes me suspect drivers even more.
- changed settings for deinterlacing, pull down and forced smooth playback, no change
- reinstalled windows, no change
- reinstalled drivers, no change
- Saw card was at 60C, turned fans to 100% temp holds at 32-35C, don't suspect heat as an issue or this would have improved.
- No over clocking (got the card so I can run 3 monitors, no gaming use, only CAD and simulations.
- Working on updating MoBo BIOS, how to test soon.

Any thoughts out there?

Thanks!
 

KingFatty

Diamond Member
Dec 29, 2010
3,034
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System:
- Dual Viewsonic VG2230 on DVI, 1 Viewsonic NC2232w on HDMI
...
- No over clocking (got the card so I can run 3 monitors, no gaming use, only CAD and simulations.

Clarification: are you running 3 monitors or 2?
 

Twinpeaksr

Senior member
Aug 9, 2000
386
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76
2, Adapter for the 3rd should be here next week, I have a feeling that will only make things worse though.

Also ordering a new PS (Corsair 650TX) since mine is at the brink of capacity, but am not convinced that anything will change with that.

thanks!
 

zebrax2

Senior member
Nov 18, 2007
975
66
91
Have you tried to disable hardware acceleration on flash? If that fixes it most probably the video card driver or the hardware itself is the problem.
 

Qbah

Diamond Member
Oct 18, 2005
3,754
10
81
Flash clips always crash the display driver for me in full screen the first time I run them (after a browser restart, after around 1 minute into the clip). After that it's fine, for the most part. Sometimes when several flash clips are running and I put one of them to full screen it also crashes the display driver (after the first crash). It's only happening with the recent drivers (using CAT 10.10e right now). I can't really check on 10.11 or 10.12 as they downclock my dual monitor setup to single monitor setup values and cause screen corruption and tearing on desktop. But it was running fine on some older drivers (~CAT 10.5) and this is a recent issue for me. Can't really go back either as the older drivers don't offer MLAA, which I use in some games.
 

Twinpeaksr

Senior member
Aug 9, 2000
386
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76
Disabled Hardware Acceleration, improved but did not correct.

Flash is crashing for me in any window, does not mater if it is full screen or not, restarting browser has no effect.

Thanks for the ideas, any others out there? Pretty certain that the issue is driver related/settings, but have not come across the right combination.

Thanks!
 

Twinpeaksr

Senior member
Aug 9, 2000
386
0
76
Yep, I am idiot, apparently was the PS, put in Corsair 650 and Flash does not seem to be a problem, cautiously optimistic, but I am hopeful. Now if I can just get the resolution on display 3 to be correct (see other thread)...

Thanks!
 

blanketyblank

Golden Member
Jan 23, 2007
1,149
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Yep, I am idiot, apparently was the PS, put in Corsair 650 and Flash does not seem to be a problem, cautiously optimistic, but I am hopeful. Now if I can just get the resolution on display 3 to be correct (see other thread)...

Thanks!

I'm surprised a PSU could do that. I figured you'd know right away if it was PSU problem once you load a game or something that pushes the system. Maybe it's just horrible ripple and not insufficient power.
 

RedShirt

Golden Member
Aug 9, 2000
1,793
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Yep, I am idiot, apparently was the PS, put in Corsair 650 and Flash does not seem to be a problem, cautiously optimistic, but I am hopeful. Now if I can just get the resolution on display 3 to be correct (see other thread)...

Thanks!

If the crashes return, try Catalsyt 10.09 drivers.
 

Twinpeaksr

Senior member
Aug 9, 2000
386
0
76
Yep, power can do weird things. I did not think it was the cause for the same reason, should be more common to crash, but checked the 3.3V rails and saw they were well be low 3.3V and was concerned. I am guessing that Flash is just enough more of a load that it can cause enough of a change to be unstable, but it is hard to tell, I guess I can get the scope from work, but I just don't care that much. (It works so I am happy). Strange things have occurred on computers that I have fixed in the past due to power, so while not what I thought was the issue, I can see how it could be.

Tried earlier drivers as well, no change in the performance but if I see a re occurrence I will definitely check out 10.09.

Thanks!
 

Twinpeaksr

Senior member
Aug 9, 2000
386
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76
Problem Continues, any new thoughts, on 11.1 drivers now, no change, and the crashes are getting harder. Also not limited to just flash any more, any video playing is now causing issue.

Like 3 monitors, don't like all the issues.

Thanks.
 

Termie

Diamond Member
Aug 17, 2005
7,949
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www.techbuyersguru.com
Run some memory tests; you might have bad RAM.

Nah...it's a driver problem.

I have the same darn thing on the HD5850. Honestly, I'm at the point where I might stop recommending it to people. It's pretty unacceptable that I can play BC2 for hours but 30 seconds into a hulu clip my video drivers crash and my screen goes dead. Not cool.

My solution - watch hulu using the GTX460 in my HTPC. Bigger screen anyway. ;)

And zero crashes, ever.
 

cusideabelincoln

Diamond Member
Aug 3, 2008
3,275
46
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Odd, I've never had any crashes like that.

And does this happen to 4000 and 6000 cards? Maybe the video-playback clockspeeds on the card aren't going to a stable setting.

You both try changing the video settings in the CCC?
 

Twinpeaksr

Senior member
Aug 9, 2000
386
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76
It is pretty consistent, 5 crashes (1 hard) since 6AM, not real happy.

The method of the crash changes with the different drivers (black screen, blue screen, multi color screen), 11.1 seems to crash a little less, but crashes much harder (system locks, flashes screens for about 10min, then reboots).
 

Vette73

Lifer
Jul 5, 2000
21,503
9
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What version of flash are you running? You have the newwest one? If so have you tried the new Beta version?
 

Twinpeaksr

Senior member
Aug 9, 2000
386
0
76
Have not played with the beta, but since it is now doing it with media player, not sure that Flash is the issue, thinking Drivers.

Thanks!