Radeon 800XL Video Drop-out

[EricMartello]

I just put a radeon x800 w/512MB ram in my system...and I am having an odd problem. Every 4-5 minutes, my screen blanks out then comes back. This happens in 2D and 3D mode...so do I have a defective card or is there some way to fix this? I am running the artic cooling unit on it, so I doubt that it is overheating...plus it happens in 2D mode.

I just updated to the latest catalyst drivers and that didn't fix anything...and today I got a bsod and my PC rebooted. Any help would be appreciated.

 

[BigfootKevin]

Are you getting a VPU recovery error message?

 

[munchow2]

It might be an OC instability.

I know my 6600GT did that when I pumped it up too much.

It could also be a driver problem. Roll back onto some older drivers and see if that fixes it.

 

[EricMartello]

I'm not OCing the card and the previous drivers gave me the same problem. Not getting any VPU recover messages either.

 

[EightySix Four]

What card did you previously have.

 

[Powermoloch]

Had you removed any of your previous drivers? had used driver cleaner program?

 

[AnnoyedGrunt]

I've had similar problems in World of Warcraft with my X800XL (256 MB), but not in 2D mode.

I usually get the VPU recover message, though, and I don't think I've BSOD'd yet.

I'm running Catalyst 5.7 (recently updated to try and solve the problem).

Anyhow, I'm not too happy with the X800XL stability (even got a Zalman cooler to reduce temps and noise), but I do like the performance and the price was good when I bought it.

I had a 9700pro before this card, and it also had some random problems.

Before the 9700pro I had an NV GF3 Ti 200 and before that a GF1 SDR.

Overall the NV cards seemed to work better, but none of the cards were perfect.

The best I can say is to try the latest drivers (sounds like you have already) and check your power supply and make sure it's a quality one with enough power (I like Seasonic supplies the best). Other than that, I'm not really sure what to do. Maybe try a fresh install of Windows in case there are some older drivers in there that are causing conflicts.

You may want to check the temps with a program like ATI Tray Tools or similar. Also, maybe try running at a low resolution to see if the problem still happens. Maybe your monitor is having a problem with the rez and/or refresh rate.

Good luck!

-D'oh!

 

[ddogg]

it could be a defective card. try everything else...if it still doesnt rectify the problem try to swap the card into another machine. if the problem still persists just RMA the card.