lmao...
Even though retail sucks donkey nuts... I get the occassional very funny story resulting for a idiotic irate customer. I didn't experience this one myself but one of my friends in the store was helping an old lady check out. He realized as he opened the change drawer that we were out of change. So he said, I'm sorry we have nothing for change other than nickels at the moment and the other salepeople check their wallets/purses and didn't have anything either. So another employee asked if the lady wanted to wait a few minutes so we could run to the bank to get some change. She convinced herself that the 56 nickels was ok even though we offered to run to the bank.
The next day that same employee who offered to run to the bank was working the phones and received a complaint from the lady. The lady didn't even recognize that employee's voice and the complaint was filed officially. The lady basically complained that the nickels were heavy and such... basically to complain that she got 56 nickels!