Quicken registration at Intuit - what a load of crock.

[Eug]

Bought Quicken in 1994. Worked well.

Updated to Quicken 99. Worked well also, but required registration. Pain in the @ss - I had to call them again every time I reformatted since the registration code used to obtain the unlock key changed every time the program ran. OK fine.

Called in March. They said that as of April 30, 2002, they would no longer support online access by Quicken 99. Fine by me. Quicken 99 did all I needed.

Reformatted in May. Called up Quicken.

Eug: "Hi, I'd like to get my unlock key for Quicken 99."
Quicken: "Sorry, but we no longer support that product."
Eug: "I don't need support, I just want the key, which I paid for."
Quicken: "Sorry, but I no longer have the tools to give you that."
Eug: "I was told that I would no longer have support, but I could still unlock the program."
Quicken: "No, they took away ALL our Quicken 99 support tools."
Eug: "So you mean that I have to go out and spend the money again for a program that's only a couple of years old?"
Quicken: "No, there's a free trial of Quicken 2002, for 60 days."
Eug: "So I will still have to pay after 60 days the full price of something I already paid for."
Quicken: "Yes."
Eug: Uh... thanks... :disgust:

Is Quicken still the best program for this? If there's is anything comparable which will understand Quicken 99 files, I'll consider switching over. I wonder about Microsoft Money these days...

 

[Bulk Beef]

Intuit is worse than MS. Talk about planned obsolescence.

<-consultant working at a CPA right now

 

[LikeLinus]

Man, Peachtree Accounting just did the same thing to my Mothers company. We had been using a version that came out in 98 and we updated some machines and had to reinstall. Well we called and first thing they couldnt find our account....took 10 mins to do that.

Then we gave them the Serial Number to get a registration code. Get this....it was licensed to someone else!!! Well we had the product for x amount of years and i had the CD infront of me with the serial #. I tried explaining to her that we've had it forever. She kept telling me that someone in OK already has that product registered. It was a total load of bs. So they said it really didnt matter who had it registered, cause the product is now considered "obsolete" and they no longer have the "tools" to generate numbers for the product. Our best bet was to "purchase" the 2002 version.

Yeah no freaking thanks, jerkoffs.

 

[Linflas]

Ratings I have seen rate both Money and Quicken just about equal. Here are links to PC Mags reviews of MS Money and Quicken Deluxe.

 

[bunker]

I have an oem copy of Quicken 99 that came with my Dell I bought a few years back. It doesn't ask for any kind of unlock code thank god, because I sure as hell don't need anything more than what it already does. It does bug the living hell out of me to register it though.