Quickbooks email link suddenly not clickable?

etherealfocus

Senior member
Jun 2, 2009
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Our office is using Quickbooks 12. It suddenly stopped allowing us to click embedded email links (they used to open in Outlook). We recently reinstalled Outlook 2010 to fix some unrelated issues, if that makes any difference.

Any ideas how to fix this? The link isn't even selectable now so we can't even copy and paste it into a new Outlook message.