quick best buy return policy question

rainypickles

Senior member
Dec 7, 2001
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if i buy a laptop and it has one dead pixel, can i return it as defective and not get charged a restocking fee? anyone have ideas?
 

zixxer

Diamond Member
Jul 6, 2001
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They do charge restocking fees.

It depends on the best buy. Per best buy policy, there either has to be a total of 5 dead pixes, or 3 in a close cluster.


Why don't you want to exchange it? Why return?
 

rainypickles

Senior member
Dec 7, 2001
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wow, three replies, three different answers.

It depends on the best buy. Per best buy policy, there either has to be a total of 5 dead pixes, or 3 in a close cluster.

Why don't you want to exchange it? Why return?

actually, i hadnt thought of exchanging. exchanging would work? what happens if they dont have any to exchange?
 

scarfase99

Diamond Member
Feb 4, 2000
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exchange = no restock
straight return with no reason = 15%
no exchange for same, then you'll prolly be ok