Question Regarding Apple Return Policy

FearoftheNight

Diamond Member
Feb 19, 2003
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If I receive the unit and find that I really dislike the glossy screen. Do I still have the option to swap it for a matte at an apple store??
 

keeleysam

Diamond Member
Feb 8, 2005
8,131
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If the item is returnable and you send it back to us unopened in the original box, Apple will exchange it or offer you a refund based on your original method of payment. You must return the product to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Apple will assess a 10% restocking fee on any opened hardware or accessory.
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
To rephrase what keeleysam said, if you open it and decide you don't like the glossy screen, you can return it to apple for 10% less than what you paid for it.

I sure hope you like that glossy screen. It will cost you at least $200 if you don't. Of course, your local Apple store guys may be able to be a little more lenient... I have no idea.