Question on returning a xbox 360

KahunaHube

Senior member
Aug 16, 2001
523
0
0
Hi Guys,

Was wondering if anyone had any experience with this. I'm on the vurge of going out to any B&M to buy a xbox 360 at regular price to play today, but am going to place an order online at another retailer to get the same xbox 360 but cheaper.

Do you think there would be no issues in returning the 360 ordered online to another B&M retailer?

The whole point is so I can play this weekend. THanks!
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
You are scum. Your askng for help committing a fraud and driving up prices for the rest of us since your too stupid to order something in time for the weekend.
 

KLin

Lifer
Feb 29, 2000
30,256
582
126
Originally posted by: KahunaHube
Hi Guys,

Was wondering if anyone had any experience with this. I'm on the vurge of going out to any B&M to buy a xbox 360 at regular price to play today, but am going to place an order online at another retailer to get the same xbox 360 but cheaper.

Do you think there would be no issues in returning the 360 ordered online to another B&M retailer?

The whole point is so I can play this weekend. THanks!

Watch out for Karma biting you in the ass if you do this. :thumbsdown:
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
They buy a dress, wear it once and then take it back to the shop demanding a refund. They buy a CD to copy it and return it to get their money back.

They are the deshoppers - a scam that has cost stores £63million this year.

The fraud is simple. As long as the dishonest shopper takes back the clothes in mint condition - and in some cases the fraudster even puts back the original price tags - then many shops give refunds.

Alternatively, deshoppers wear the clothes, damage them and take them back demanding a refund, claiming the goods were already ripped or marked.

Some fraudsters work the con so often they have a new outfit every time they go out without ever owning them.

Shoppers also buy CDs or DVDs, copy them and return the original to get their money back, perhaps claiming they did not play properly. Stores - which are keen to be customer friendly on refunds - lose out in two ways. They do not get a genuine sale and have to write off the cost of the item.

Such trends can cost retailers a fortune unless they have a watertight refund policy, said Brunel University in Bristol, after a four-year study. It found that 82 per cent of chain stores and 71 per cent of independent retailers had lost up to a tenth of their profits through deshopping.

The university's business school is working at cutting the problem.

'Deshoppers tend to view returns as a battle to be won with retailers, as opposed to a question of right and wrong,' said researcher Dr Tamira King.

'If retailers make returns difficult they may be compelled to give up .'

 

BigJ

Lifer
Nov 18, 2001
21,330
1
81
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

It's the same thing as what NFS4 might do in this thread:
http://forums.anandtech.com/messageview.aspx?catid=38&threadid=1942000

But you more than like won't be able to do it. I believe that the S/Ns of the consoles are recorded on the receipt when you purchase them.
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

At a minimum he's defrauding the seller of stock inventory. What if I want to go buy that 360 today at the store and it's the last one? Or what if that sell causes a reorder to occur?
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

It's the same thing as what NFS4 might do in this thread:
http://forums.anandtech.com/messageview.aspx?catid=38&threadid=1942000

But you more than like won't be able to do it. I believe that the S/Ns of the consoles are recorded on the receipt when you purchase them.

It costs a great deal of money to build and operate a B&M store, a lot more than an online store. They're more convenient, but you pay for that convenience. If you're going to use them for the convenience, you ought to at least pay them for their trouble.

What NFS4 is doing is no better.

I just checked the receipt for my PS2, and EB Games does put the S/N on there.

Store return policies are pretty generous these days, but companies are making them more strict because people abuse them.
 

BigJ

Lifer
Nov 18, 2001
21,330
1
81
Originally posted by: bsobel
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

At a minimum he's defrauding the seller of stock inventory. What if I want to go buy that 360 today at the store and it's the last one? Or what if that sell causes a reorder to occur?

A reorder was going to occur anyway. In this case, it was one unit early, which in the grand scheme of things is inconsequential, IMHO.

As far as it being that last one, that's the way the cookie crumbles. Again, I see this as ultimately inconsequential. The unit will still wind up being sold.
 

Syringer

Lifer
Aug 2, 2001
19,333
2
71
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

It's the same thing as what NFS4 might do in this thread:
http://forums.anandtech.com/messageview.aspx?catid=38&threadid=1942000

But you more than like won't be able to do it. I believe that the S/Ns of the consoles are recorded on the receipt when you purchase them.

Finally a post of reason.

Return policies exist for a reason, people buy and return things all the time. The store will not lose anything in the process.

At a minimum he's defrauding the seller of stock inventory. What if I want to go buy that 360 today at the store and it's the last one? Or what if that sell causes a reorder to occur?

Yes because stores always wait until there's absolutely 0 left in stock to reorder :roll:

It costs a great deal of money to build and operate a B&M store, a lot more than an online store. They're more convenient, but you pay for that convenience. If you're going to use them for the convenience, you ought to at least pay them for their trouble.

A lot of stores, like Best Buy's have a restocking fee.
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: Syringer
It costs a great deal of money to build and operate a B&M store, a lot more than an online store. They're more convenient, but you pay for that convenience. If you're going to use them for the convenience, you ought to at least pay them for their trouble.

A lot of stores, like Best Buy's have a restocking fee.

And if the OP was going to return the opened XBox that he bought at Best Buy to Best Buy, then he'd have to pay it. But he wants to order one online and return that to avoid paying the restocking fee.

That is unethical.
 

jagec

Lifer
Apr 30, 2004
24,442
6
81
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

Hmmm...welll...IF the console he returns is still in an unopened box and is able to be sold as new, then OK.
 

cavingjan

Golden Member
Nov 15, 1999
1,719
0
0
It depends. If the store records the serial number of the xbox, then you need to return the same one back to that store.
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
0
0
Originally posted by: jagec
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

Hmmm...welll...IF the console he returns is still in an unopened box and is able to be sold as new, then OK.

They match serial numbers, he will wind up returning the B&M one opened since he will have to keep the one ordered online.

And apparently it's ok as long as he doesnt open it (according to the thread). I never knew best buy was in the rental business, kinda stupid since they don't even get paid for it.
 

BigJ

Lifer
Nov 18, 2001
21,330
1
81
Originally posted by: bsobel

And apparently it's ok as long as he doesnt open it (according to the thread). I never knew best buy was in the rental business, kinda stupid since they don't even get paid for it.

And this isn't renting, because ideally they would be getting back a new 360. Remember, he came in here because he didn't know if it'd be possible. You are the on assuming that he would still go ahead with it given the information he's gathered from this thread and return the used item.

Is what he's doing right? No.

Is what he's doing pretty trivial in the grand scheme of things? Absolutely.

Personally, it's not something I'd get riled up over.
 

Yzzim

Lifer
Feb 13, 2000
11,990
1
76
Originally posted by: BigJ
In the grand scheme of things, I really don't see this as that big of an issue. Store sells him a brand new item, he's returning a brand new item. It's not like he'd be returning the used item and keeping the new item.

It's the same thing as what NFS4 might do in this thread:
http://forums.anandtech.com/messageview.aspx?catid=38&threadid=1942000

But you more than like won't be able to do it. I believe that the S/Ns of the consoles are recorded on the receipt when you purchase them.

That's pretty lame.