Question for home broadband users w/ routers

elzmaddy

Senior member
Oct 29, 2002
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Today I experienced my DSL service down, and my ISP tech told me that it was because my TCP/IP properties DNS was pointing to my router instead of to my ISP's DNS servers (my router is correctly configured with the ISP's DNS servers). However, it was working this way for two years until yesterday, when they had some sort of technical problem at their location. Changing Windows TCP/IP properties DNS entries to my ISP's made everything work again. My question is, which way do you have your system configured? I found this all odd since I think my router's manual told me to configure it how I had it originally.
 
Oct 19, 2000
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I've previously used a PPPoE DSL connection with my LinkSys router, and am currently using my cable connection with the same router, and have NEVER had to deal with changing any kind of DNS configs.

I use WinXP Pro. Which OS do you use?
 

PepperBreath

Senior member
Sep 5, 2001
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The only time I needed to enter the ISP DNS is when I shut off DHCP on my old WebRamp 700s.

Did you try rebooting the router or going back to the factory settings? Granted, if it works now, you probably shouldn't have to worry about it to much unless you see smoke.
 

orion7144

Diamond Member
Oct 8, 2002
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I've had the Linksys, Netgear, and Dlink routers with my cable service and the only time I have had to configure the DNS's in windows was when I was experimenting with Static IP's (DHCP OFF).
 

owensdj

Golden Member
Jul 14, 2000
1,711
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I use cable Internet with a Netgear NAT router. I have the router's private IP address of 192.168.0.1 as the DNS server for the computers on the home LAN. I believe the way it works is the router forwards the DNS requests to the ISP's DNS servers.

It could be that your router has the wrong DNS servers for your ISP. Have you tried going into your router's setup and changing its DNS servers to the ones your ISP told you to use for your computer?
 

elzmaddy

Senior member
Oct 29, 2002
479
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OK. I changed it back and its working now. Strange why my router wasn't properly forwarding to to my ISP's DNS servers yesterday. Maybe it needed to be rebooted?