Question about RMA's and your expectations as the end user

[MX2]

Does it not stand to reason that as a consumer you expect an RMA to mean that you will receive a replacement of the defective product and not for the company to waste your time trying/attempting to repair the product you sent?

 

[drinkmorejava]

yeah, but who said anything about them caring?

 

[Ricemarine]

Originally posted by: drinkmorejava
yeah, but who said anything about them caring?

They're trying to save money lol...
and MSI is one of those such companies that repairs your mobos Instead of replaces.

 

[T3C]

Yes, But they dont give a crap. I buy something new, it does not work. They send me a used one.

 

[Zim Hosein]

Originally posted by: MX2times
Does it not stand to reason that as a consumer you expect an RMA to mean that you will receive a replacement of the defective product and not for the company to waste your time trying/attempting to repair the product you sent?

From personal experience it depends on the company MX2times, what are you RMA'ing and to whom?

 

[dartworth]

read the fine print of their RMA procedure...