question about RMA-ing retail hardware ?

flexy

Diamond Member
Sep 28, 2001
8,464
155
106

hi,

just a theoretical question. I got a radeon 8500 retail from mwave.

On the mwave page they say

>However, for all "retail version" products, please contact the manufacturer directly, they will be happy to assist you with a replacement.<

meaning if i have to return the radeon for whatever reason (eg. defective..), i have to contact ATI in this matter ?



 

ProviaFan

Lifer
Mar 17, 2001
14,993
1
0
Yeah, you need to contact ATI for the warranty. As a side note, I sent in my Radeon SDR PCI recently (noisy fan and I thought it was locking up my system), and I got a new one from them in descent time (considering that it is the holiday season here in the U.S.). The new card's fan is just fine, but it still locks up, and now I'm wondering if it's incompatible with something else...wait, nevermind, that's for another thread. ;)