Question about Refurbs from newegg...

mikeford

Diamond Member
Jan 27, 2001
5,671
160
106
Many places find it is MUCH easier and cheaper to handle all returns as "maybe its good" "refurb" much less warranty at slightly lower price.

I only buy a refurb when the discount off new is HUGE, or a wave of insanity sweeps over me due to some special item I want and saving even 20% seems dandy. That said I don't buy anything from Newegg any more, local sales tax, and shipping make it too pesky.

BTW refurb almost never means its even tested, and may not even include essential cables or software.
 

imported_h0ax

Member
Jun 17, 2005
29
0
0
I just got refurb 6800
came in retail box with all cables and software
I'm running on it right now - so................... if odds are poor I got lucky.
 

Kogan

Golden Member
Mar 21, 2000
1,331
0
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All refurbs I've ever gotten were good. This is a great deal by the way. I ordered one :)

You've got a 15 day warranty and shipping on a video card is cheap, so there's not much to loose.
 

zoiks

Lifer
Jan 13, 2000
11,787
3
81
The refurb Sapphire 9800Pro video card I got blacked the screen out when the driver was installed. Same behavior when I rebooted the machine.
After tinkering with it for 2 days, I sent the card back to the Egg and got another refurb. A Leadtek 6600GT. So far its been a great card.
 

Braxus

Golden Member
Oct 9, 1999
1,595
0
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I've purchased newegg refurbs quite a bit in the past. Not one problem yet *knock on wood*. Most of the time you'll just get the product only and no accessories (e.g. cables, mounting plates, etc.). Though in some cases you get the full retail box with all the goods. It's YMMV on that aspect.

As many have said, Newegg refurbs are mainly just customer returns and in most cases, work fine.
 

McPhreak

Diamond Member
Jul 28, 2000
3,808
1
0
I just purchased a refurbed HDD enclosure from Newegg a couple weeks back. Was DOA. :(
 

StepUp

Senior member
May 12, 2004
651
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76
I and many others purchased the video card of the OP. About 50% (including mine) were DOA. I RMA'ed mine this morning.
 

krazydimund

Senior member
May 6, 2004
305
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wow, and not a single comment on this being in the wrong forum. im proud of you guys, maybe this site isnt as full of @$$holes as i originally thought. i feel the love
 

tbradsha

Member
Jun 9, 2005
28
0
0
I recently got a Rosewill X800 XL PCI-Express refurb for $217 shipped from newegg. It worked but exhibited severe artifacting and crashed my computer when I tried to run 3DMark05. I swapped it out with a nearly-identical ATI-branded X800 XL which works fine, so I'm sure it was the refurb that was the problem. I'm having no problems returning the defective unit to newegg since I'm within the 15 day grace period.

The refurb came in a Rosewill box with all cables, CD, etc. (although the CD was cracked). On a lark I tried to get warranty service through Rosewill but they refused and said to go through newegg.

Too bad -- woulda been a great deal for an X800 XL. If it's a great deal, I still think it's worth a try since you can always return it if it's bad. The lack of warranty probably isn't a problem either, since by the time it craps out naturally you'll probably want to upgrade anyway.


Incidentally, I'm having horrible problems trying to install the ATI software and drivers. I can't tell if the problem is Windows (for some reason I can't successfully install SP2), my DFI Ultra-D mobo, the ATI drivers, or what. I keep getting a "Severe: Zero Display Service Error" while installing the ATI drivers and haven't found any good answers on the net. I probably can't blame the refurb for messing everything up, but I still wonder...

 

MDboyz

Junior Member
Jun 1, 2005
1
0
0
I got 2 refurd hard drives from Newegg. They have run well in my system for almost 2 years now w/o any problems.
 

OzzieGT

Senior member
Oct 9, 1999
506
4
81
I would say the reason people are getting great refurbs with the vid cards right now is because there are both AGP and PCI-e and I bet a lot of customers buy the wrong one but don't realize it until they try to put it in.
 

Auryg

Platinum Member
Dec 28, 2003
2,377
0
71
In the thread about this video card, the going rate for good to crap seems about to be half and half.

Worse comes to worse though all you gotta do is send it back..I ordered one yesterday.
 

Auryg

Platinum Member
Dec 28, 2003
2,377
0
71
In the thread about this video card, the going rate for good to crap seems about to be half and half.

Worse comes to worse though all you gotta do is send it back..I ordered one yesterday.
 

Gerardjg

Senior member
Apr 25, 2003
698
0
76
I spend many thousands of dollars at new egg every year refurbs and new I have had more problems with new items then refurbs.
If it is bad just send it back they will refund you no questions asked but you pay the return shipping. My current PC except for the PSU and CPU is all new egg refurb.
 

mdcrab

Platinum Member
Feb 9, 2001
2,105
0
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My experience with Newegg refurbs has been:

video cards: good, sometimes they are new in retail box
cases: bad, shipping on return cases is high, better tto order new from start
mobos: mixed
hard drives: bad, have to return to manufacturer if bad, weeks to receive replacement

This is based upon very limited data, but is generally what I have found.

I am not sure this falkls into the hot deal category.

mdcrab
 

kenan921

Member
Jan 5, 2005
131
0
0
WRONG FORUM!!! LOL thats for you krazydimund. I've had good luck with newegg video refurbs (my 8500dv and radeon 9700 were both purchased refurb, and are running to this day).
 

vfxraven19

Member
Jun 13, 2001
163
0
0
I've been lucky with refurbs too. Bought a 9800 PRO a while back, came in OEM box w/ cables and drivers. I also got an X700PRO and came in retail box with cables and drivers. Both cards installed and worked fine. I got lucky i guess.
 

Flatbroke

Senior member
Nov 30, 2000
721
0
0
When you guys RMA a refurb vid card, post the serial number here. When someone else orders one,and gets the same card, and its still broken, then we will know. Chances are good AT buyers get 50% of all refurb vid cards, shouldnt be long before one of us gets someones else serial number broken vid card, if thats what Newegg is doing.
 

Kogan

Golden Member
Mar 21, 2000
1,331
0
0
Well, I just got my card today (a day early), and it's bad! :(

I was impressed by the packaging, though. It came in a reatail box with all acessories and software.

Boots into windows fine, but playing 3d games shows graphic corruption. If I play anything too demanding, I get tons of corruption and the system reboots. System voltage never drops below 12.10v (measured externally), so It looks like the video ram on the card is no good :(

Edit: On the card is serial number L4090117153, on the outside is 14-122-193 6/21/2005 (my order date)

Another edit:
My card is working fine now.. check my adventure here: http://forums.anandtech.com/messageview.aspx?catid=31&threadid=1622359