Question about Newegg RMA

[GonzoCircus]

This is my first Newegg RMA so I don't really know how it works. I received this email yesterday, but didn't mail the package until today. From this email it sounds like they think they've received my package. Could this be an error, or are they only notifying me of the RMA request?


This is an automated E-mail for your RMA# xxxxxxxx. Please do not reply!

This email is to confirm your RMA# xxxxxxxx has been successfully received on
3/8/2004:

Please note your package has not been opened yet. Additional email will be sent
to you after we check your RMA package.

Please always allow 2-3 working days for all RMA to process.

 

[Zim Hosein]

I think it's a notification of the RMA request GonzoCircus

 

[GonzoCircus]

ok, good, thanks

 

[Yossarian]

this is how newegg maintains such customer service. they receive your RMA items before you ship, and ship new stuff before you order it.

 

[Zim Hosein]

Originally posted by: GonzoCircus
ok, good, thanks

NP GonzoCircus, for the record I had to deal w/ one RMA w/ newegg.com and the transaction was quick and flawless

 

[FrustratedUser]

Originally posted by: Zim Hosein

Originally posted by: GonzoCircus
ok, good, thanks

NP GonzoCircus, for the record I had to deal w/ one RMA w/ newegg.com and the transaction was quick and flawless

Me too.
Sent a non-refundable pack of DVD-R media for exchange and got a refund instead. Just what I wanted.