Question about Debit Cards

DaVortex

Senior member
Mar 9, 2004
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I was wondering if it is possible to dispute a charge through my Fleet Debit Card?

If anyone knows please let me know, thanks
 

Mr N8

Diamond Member
Dec 3, 2001
8,793
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You'll have to call your bank, but in almost every case, the answer is no. I never use my debit card for any online transactions, or for anything that has the possibility of going bad. I use it mostly for gas and groceries.
 

Jzero

Lifer
Oct 10, 1999
18,834
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I thought you could dispute charges, the downside is that you essentially lose that money until the dispute is resolved. Perhaps I'm wrong...I don't use debit cards.
 

dabuddha

Lifer
Apr 10, 2000
19,579
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Originally posted by: MogulMonster
You'll have to call your bank, but in almost every case, the answer is no. I never use my debit card for any online transactions, or for anything that has the possibility of going bad. I use it mostly for gas and groceries.

Actually yes you can. Call your bank.
 

RossMAN

Grand Nagus
Feb 24, 2000
78,942
403
136
Yes you can but policies vary from bank to bank.

BOFA is one of the best banks which offer debit card protection.

This is why I NEVER EVER EVER EVER use my debit card unless it's at an ATM or POS (point of sale terminal) at a grocery store which requires my PIN.

I repeat NEVER EVER EVER EVER use your debit card. Use a credit card instead.

Unless of course you don't have a credit card, well in that case ... get one ;)
 

Mr N8

Diamond Member
Dec 3, 2001
8,793
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Originally posted by: dabuddha
Originally posted by: MogulMonster
You'll have to call your bank, but in almost every case, the answer is no. I never use my debit card for any online transactions, or for anything that has the possibility of going bad. I use it mostly for gas and groceries.

Actually yes you can. Call your bank.

Actually, no I can't, I work at my bank. You can report fraud, and they will take care or it, but you don't get the same dispute services that you get with a regular CC. Also, if the bank can not recover your funds, most likely, you will not get them back either. CCs are much more secure than a debit card.
 

InverseOfNeo

Diamond Member
Nov 17, 2000
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Yes you can. I just had to dispute two identical charges on my Fleet Credit Card. I didnt have to pay them and now their fraud department is investigating it.
 

dullard

Elite Member
May 21, 2001
25,924
4,516
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There is no law requiring them to be very good to their customers. Most places voluntarilly give you rights similiar to the federal CC rights (assuming the disputed purchase was made in the US). But as it is voluntary, policies will vary from bank to bank. Plus they can change their mind at any time for any reason. With a CC, laws are there to protect the customer; with a debit card you have no guaranteed rights. Thus a CC is usually a much better option than a debit card.