Purchased a Dell computer and tried to stick a evga 650TI video card in it

[rohbshop]

and apparently its not compatible with the motherboard from what the computer store is telling me. I'm kind of angry right now since i asked Dell before purchasing the video card and they said it would work.

I don't know much about computers so i was wondering what exactly would i have to replace to make the 650 TI video card work? The computer store tech is hard to understand and he's saying i have to replace the power supply, motherboard and CPU. does that make sense? its a I5 processor and i did not want to have to replace that especially since Dell apparently integrates Windows8 into the CPU. Is it possible where they can re-use that CPU while just replacing the motherboard?

I'm just trying to figure out a solution to this mess i've created.

Here is the Dell i purchased:

Inspiron 660 Fast Track 0514
3rd Generation Intel® Core™ i5-3330 processor (up to 3.20 GHz)
No Monitor
8GB Dual Channel DDR3 1600MHz - 2 DIMMs
2TB Hard Drive, 3.5", 7200rpm, SATA
Nvidia GeForce 1GB DDR3 GT620 Win8
DVD+/-RW Tray Load Drive, 16X, SATA
Dell DW1506 (802.11 b/g/n) WLAN half mini-Card
Integrated 10/100/1000 Ethernet
Inspiron660Chassis,MT,Blackw/8:1mediacardreader
Dell KB113 USB Wired Entry Keyboard - US
Dell USB Optical Mouse MS111
Integrated 5.1 audio
No speakers (Speakers are required to hear audio from your system)
No Adobe Reader Selected
PocketCloud Companion, Standard, Digital Delivery
Dell SRV Software 1506
US Power Cord
Documents,Inspiron 660,English
Shipping material for DAO, Inspiron 660
Additional Software
Digital Delivery Enablement
PCmover Home – Free"

 

[Red Hawk]

You definitely don't need to replace the CPU in any condition (and "integrating Windows 8 into the CPU" is nonsense. No software can be permanently stored in the CPU). The power supply would only cause an issue if it didn't provide enough watts, but that would be a operational issue, not a compatibility issue. Or it just might not have a PCI-E power connector, which would be really, really cheap of Dell. The motherboard might be incompatible; it really should be compatible if you're buying a PC with such a modern Intel CPU. What do you do when you try installing the card, and what happens?

 

[Eureka]

I don't see why it's incompatible. You already have a GT620 in there, just remove it and put in the 650Ti.

CPU doesn't really affect the installation of a video card, and if the motherboard supports a 620, it should support a 650Ti. The only thing would be additional power, and I don't believe 650 Ti needs any special power requirements.

It doesn't make sense at all..

 

[rohbshop]

You definitely don't need to replace the CPU in any condition (and "integrating Windows 8 into the CPU" is nonsense. No software can be permanently stored in the CPU). The power supply would only cause an issue if it didn't provide enough watts, but that would be a operational issue, not a compatibility issue. Or it just might not have a PCI-E power connector, which would be really, really cheap of Dell. The motherboard might be incompatible; it really should be if you're buying a PC with such a modern Intel CPU. What do you do when you try installing the card, and what happens?

they said it doesn't boot up. the computer store tried numerous video cards they have on hand and none of them would allow the system to boot up. only the video card the system came with would allow boot up.

as for Windows 8, they said there was no serial number license because its integrated into the CPU. From what i understood thats how Dell does it, and they said if i had to reinstall windows i could just do it where it wouldn't ask me for a key.

 

[paul878]

Does the Dell power supply have a 6pin connector for the Video Card?
Does the Motherboard have a Slot for the Video Card?

 

[rohbshop]

I don't see why it's incompatible. You already have a GT620 in there, just remove it and put in the 650Ti.

CPU doesn't really affect the installation of a video card, and if the motherboard supports a 620, it should support a 650Ti. The only thing would be additional power, and I don't believe 650 Ti needs any special power requirements.

It doesn't make sense at all..

thanks for the feedback. i'm just not sure what to do right now. I have to go pickup the computer after work. the computer store keep telling me its because its Dell and Dell does their own thing to the components where they can't figure it out. they said it only boots up with the video card that came with the system and they've tried numerous video cards.

 

[Eureka]

they said it doesn't boot up. the computer store tried numerous video cards they have on hand and none of them would allow the system to boot up. only the video card the system came with would allow boot up.

as for Windows 8, they said there was no serial number license because its integrated into the CPU. From what i understood thats how Dell does it, and they said if i had to reinstall windows i could just do it where it wouldn't ask me for a key.

What a load of crock. I think the shop is pulling your leg, or Dell really did do something and completely locked down their motherboard.

Windows typically tracks installation by motherboard, not CPU. Don't replace the CPU, it definitely does not affect it.

If the system came with a 620, you should actually be able to just replace it directly with a 650 and have no problems (drivers should be compatible, I believe). If it doesn't work, I think you have another problem but it's not the CPU.

I would try to just replace it yourself or get someone you know to do it for you. Nothing they've said makes sense. If you need help doing it, we can guide you through it.

Actually, two questions for you. Why did you get the 650Ti? And did you get it direct from Dell?

 

[rohbshop]

Does the Dell power supply have a 6pin connector for the Video Card?
Does the Motherboard have a Slot for the Video Card?

I assume yes on both questions. before i left he showed me where it would go and that i had the space. the tech acted like everything went in fine in terms of install, its just the computer won't boot up with any of the other video cards. Only the card that came with the system.

 

[airdata]

In most cases w\ Dell your limiting factor is going to be the power supply. Dell XPS, Precision, and poweredge towers will generally have higher wattage power supplies to power high end graphics cards.

 

[Red Hawk]

they said it doesn't boot up. the computer store tried numerous video cards they have on hand and none of them would allow the system to boot up. only the video card the system came with would allow boot up.

That's ridiculous. I would return the PC.

as for Windows 8, they said there was no serial number license because its integrated into the CPU. From what i understood thats how Dell does it, and they said if i had to reinstall windows i could just do it where it wouldn't ask me for a key.

That makes a little more sense, but I don't think it's possible with CPUs. That kind of thing can be done with motherboards, though.

 

[rohbshop]

What a load of crock. I think the shop is pulling your leg, or Dell really did do something and completely locked down their motherboard.

Windows typically tracks installation by motherboard, not CPU. Don't replace the CPU, it definitely does not affect it.

If the system came with a 620, you should actually be able to just replace it directly with a 650 and have no problems (drivers should be compatible, I believe). If it doesn't work, I think you have another problem but it's not the CPU.

I would try to just replace it yourself or get someone you know to do it for you. Nothing they've said makes sense. If you need help doing it, we can guide you through it.

Actually, two questions for you. Why did you get the 650Ti? And did you get it direct from Dell?

I got the video card myself. to make a long story short this computer was very cheap through Slickdeals($400~) so i thought i could convert it into a okay gaming computer by changing out the video card and power supply if it needed it. and now i've run into this dilemma....

That was probably my fault on the Windows thing, i might have confused them saying motherboard instead of CPU of where its integrated. Although its still bad news since if i replace the motherboard(which i'm thinking is the main problem) i have to puchase Windows again which is going to hurt in the pocket. Ughh i knew i should've just purchased a prebuilt one instead of thinking i could save money by doing it this way.

oh and i got the 650TI because it seemed like the best bang for the buck video card. i didn't want anything expensive and cutting edge, just good enough to play most games.

 

[Eureka]

I got the video card myself. to make a long story short this computer was very cheap through Slickdeals($400~) so i thought i could convert it into a okay gaming computer by changing out the video card and power supply if it needed it. and now i've run into this dilemma....

That was probably my fault on the Windows thing, i might have confused them saying motherboard instead of CPU of where its integrated. Although its still bad news since if i replace the motherboard(which i'm thinking is the main problem) i have to puchase Windows again which is going to hurt in the pocket. Ughh i knew i should've just purchased a prebuilt one instead of thinking i could save money by doing it this way.

oh and i got the 650TI because it seemed like the best bang for the buck video card. i didn't want anything expensive and cutting edge, just good enough to play most games.

Well, I really feel like they're trying to pull a fast one on you. I saw the same deal on SD, and it looks like it should definitely be able to take on the faster video card.

Dell is a bit restrictive but nowhere near the level to where they would stop you from upgrading parts.

It has a 300W PSU, which is enough for an i3, a 650Ti and your tidbits of parts. The PSU may not come with an extra power cable but you should be able to pull it from one of the hard drive cables with an adapter and maybe a y-splitter.

You should not have to change the motherboard for this, and you definitely do not need to change the CPU (CPU has nothing to direct to do with video cards).

Because it takes a GT620, it means it already has a PCI-e 2.0 slot, which the 650Ti can utilize. It should just be removing one screw, taking out the card, putting in the new card, and connecting power to the card. The difference between a GT620 and 650Ti, in terms of drivers and support, isn't that far off.

EDIT: I found another thread online with a similar problem. It could be that you need to upgrade the motherboard BIOS, or that it may just be a faulty motherboard in general. It seems like other people with Inspiron 660s are changing video cards fine.

 

[squirrel dog]

I believe that they(all sides) are refering to 'the cpu' as the box.The entire computer,not the actual processor .Windows 8 indeed would be integrated into the 'cpu' , it's loaded on the hard drive. I have put upgraded video cards in a dell or two,if the power supply has the correct plugs,you are good to go.I don't know how much of a difference you will see going from a gt620 to a 650ti,I would return the 650ti myself.

 

[rohbshop]

thanks for the help guys. i'm going to go see them and then figure out what i'll do after talking.

 

[iiiankiii]

I did some research for you. It looks like the PSU doesn't have any 6 pin pcie connector. You need that for the 650 ti. Try using a 4 pin molex to pcie adaptor if the Dell PSU have spare 4 pin molex connectors. If not, it looks like you need to upgrade the PSU.

 

[Remobz]

I believe that they(all sides) are refering to 'the cpu' as the box.The entire computer,not the actual processor .Windows 8 indeed would be integrated into the 'cpu' , it's loaded on the hard drive. I have put upgraded video cards in a dell or two,if the power supply has the correct plugs,you are good to go.I don't know how much of a difference you will see going from a gt620 to a 650ti,I would return the 650ti myself.

I originally bought a 650ti ssc and quickly realized that it was a big mistake. I quickly returned it at BB and got my refund. Went online and got an AMD MSI 7850 twin frozr 2GB. I would return that card as well.

 

[Daedalus685]

While the integrated onto the CPU thing is utter nonsense does anyone think the tech is perhaps talking about secure boot and just have no idea what they are trying to say?

I have never played with it (why on earth would I) but what happens if you force a hardware change that makes secure boot impossible (changing the video card) without disabling it in the bios?

On that topic, what happens if windows is installed under secure boot and you disable it in the bios? Will it still work?

Wish I could say for certain, but that sounds like a more reasonable reason for the issue.

 

[frozentundra123456]

I don't see why it's incompatible. You already have a GT620 in there, just remove it and put in the 650Ti.

CPU doesn't really affect the installation of a video card, and if the motherboard supports a 620, it should support a 650Ti. The only thing would be additional power, and I don't believe 650 Ti needs any special power requirements.

It doesn't make sense at all..

I just upgraded the video card in my dell xps with no comparability issues at all. However, since the 650ti requires a six pin connector and that power supply does not have one, maybe they are trying to boot without the aux connector attached. Could this prevent the comp from booting?