Puppy in system tray malware

[villager]

A computer in my company recently ended up with a piece of malware that I cannot get rid of. It is a puppy icon in the system tray and includes of course coupon offers and a downloader. When I disable it in the msconfig after a re boot it is re activated. I did searches and cant find anything about it and ad aware and spy search and destroy cant remove it. Anyone know what this is and how to get rid of it.
thanks:disgust:

 

[slick230]

Check out this link and try the steps in the first posting

 

[Schadenfroh]

let us see your hijackthis log

 

[DetroitSportsFan]

Originally posted by: Schadenfroh
let us see your hijackthis log

It sounds to me like you've been hijacked by puppyboyz .... and can be a rather persistent infection. Schadenfroh's right, we need your HijackThis log so we can see exactly what you've got, the level of your infection, and give you a systematic way to help you out. An unorganized approach on this one could easily create bigger headaches to try to fix.


So

1) Download HijackThis from the link in my sig

2) Install it in its own directory like C:\HijackThis .... don't place it on your desktop .... don't leave it in a "temp" folder.

3) Run the scan and save the results to a log. Paste that log into your next post.

DON'T

Don't run spybot S&D or Adaware just yet. Doing that could easily cause you to lose your internet connection! We need to see what all your dealing with to proceed.

 

[mechBgon]

Also, to prevent this happening again, your employees should be running Limited accounts for daily-driver stuff, or Restricted User accounts if you have a domain. Run a Microsoft Baseline Security Analyzer scan and fix any missing patches or weak/blank passwords it indicates, and keep them up-to-date on their Windows patches.