- May 29, 2003
- 18,526
- 5
- 0
This is long and most probably won't care but thought I'd share.
Cliffs at bottom.
For those of you considering ever getting one.
The SO and I got the Supreme pillow top Tempur-pedic mattress from Brookstone in May of this year.
Pros:
It is by far the most comfortable bed I've ever slept on and the same goes for her and we prior had a Select Comfort bed which just killed both of our backs.
I was in a wreck last December and couldn't sleep at night without taking pain killers because my back hurt so much more when I laid down, but now with this bed that is no long an issue.
My fiancee was having minor back pain also and this is no longer an issue for her either.
So many people complain about the bed being to hot and the new smell of it never going away but we've not experienced either of these issue, I'm a very hot by nature person and haven't had any more heat issues over my previous bed so I'd say this is a non-issue in reality and sure the mattress smelled funky when we first got it but after a few hours of airing out it was much less and over a week or so we didn't even notice it anymore.
Cons:
Price (of course)
Just as a FYI though, fitted sheets are a BIG issue on Tempur-pedic beds and you'd be amazed at how much this can piss one off when you have to deal with it every single day.
The issue is that they just slid off of one side through the night and end up being bunched up on one side of the bed, so one person ends up waking up with no sheets under them and we have to completly remake the bed each day which is just a PITA.
I did some googling on the subject and apparently this is a big issue for a lot of other owners as well so I decided to contact Tempur-pedic and ask them WTF they could do about it, heres their reply:
Dear lokiju:
Thank you for contacting us about your sheet situation.
I am sorry to hear that you are having problems keeping the sheets on your bed.
We do have a thin and breathable waterproof mattress protector that should help with this situation. The Mattress Protector is water resistant, washable and has deep pockets to accommodate your mattress. It will not hinder the performance of the mattress and has also been found to help prevent sheets from slipping by giving the sheets something to grip onto.
If you would like to purchase one, please contact our Tempur-Pedic® Direct Sales Department at 1 800 886 6466. You should also be able to purchase this at the Brookstone store where you purchased this bed.
Please let me know if I can be of any further assistance.
We appreciate your interest in Tempur-Pedic® products!
Courtney T.
Customer Service Representative
800-821-6621 Toll Free
www.tempurpedic.com
Fvck them and fvck that! They want me to buy something to fix an issue that is well known at the cost of $80 for my size bed when we already spend thousands on the bed itself!
So I e-mailed them back with:
Buy a mattress protector??!!?!
I spent $3,500 on a bed from your company and you want me to spend even more on a mattress protector?!?!?! That is OUTRAGEOUS and unacceptable!
There has to be some other way than me forking out even more money than I already have for this bed, this is not satisfactory by any means!
PLEASE do something more useful than tell me to spend yet even more than I already have.
Thank you,
lokiju
And moments I get this back from them:
Dear lokiju:
Thank you for your reply.
If you can fax me a copy of your sales receipt for the bed to 859 514 5726 I will request approval from my Supervisor to send you a mattress protector as a complimentary gift.
Please let me know if I can be of any further assistance.
We appreciate your interest in Tempur-Pedic® products!
Courtney T.
Customer Service Representative
800-821-6621 Toll Free
www.tempurpedic.com
Which goes to show what my Dad always said is true "The squeaky wheel gets the grease"
So for those of you who are considering, again this will hoepfully help in your decision process.
If anyone else wants to read up more on the pros & cons of tempur-pedic and about the sheet issue this is a good place.
/rant
Cliffs:
Spent a couple grand on a Tempur-pedic
Sheets won't stay on
Tempur-pedic tells me to buy a mattress protector for $80
I tell them to eat shyte
They're sending me one for free now.
Cliffs at bottom.
For those of you considering ever getting one.
The SO and I got the Supreme pillow top Tempur-pedic mattress from Brookstone in May of this year.
Pros:
It is by far the most comfortable bed I've ever slept on and the same goes for her and we prior had a Select Comfort bed which just killed both of our backs.
I was in a wreck last December and couldn't sleep at night without taking pain killers because my back hurt so much more when I laid down, but now with this bed that is no long an issue.
My fiancee was having minor back pain also and this is no longer an issue for her either.
So many people complain about the bed being to hot and the new smell of it never going away but we've not experienced either of these issue, I'm a very hot by nature person and haven't had any more heat issues over my previous bed so I'd say this is a non-issue in reality and sure the mattress smelled funky when we first got it but after a few hours of airing out it was much less and over a week or so we didn't even notice it anymore.
Cons:
Price (of course)
Just as a FYI though, fitted sheets are a BIG issue on Tempur-pedic beds and you'd be amazed at how much this can piss one off when you have to deal with it every single day.
The issue is that they just slid off of one side through the night and end up being bunched up on one side of the bed, so one person ends up waking up with no sheets under them and we have to completly remake the bed each day which is just a PITA.
I did some googling on the subject and apparently this is a big issue for a lot of other owners as well so I decided to contact Tempur-pedic and ask them WTF they could do about it, heres their reply:
Dear lokiju:
Thank you for contacting us about your sheet situation.
I am sorry to hear that you are having problems keeping the sheets on your bed.
We do have a thin and breathable waterproof mattress protector that should help with this situation. The Mattress Protector is water resistant, washable and has deep pockets to accommodate your mattress. It will not hinder the performance of the mattress and has also been found to help prevent sheets from slipping by giving the sheets something to grip onto.
If you would like to purchase one, please contact our Tempur-Pedic® Direct Sales Department at 1 800 886 6466. You should also be able to purchase this at the Brookstone store where you purchased this bed.
Please let me know if I can be of any further assistance.
We appreciate your interest in Tempur-Pedic® products!
Courtney T.
Customer Service Representative
800-821-6621 Toll Free
www.tempurpedic.com
Fvck them and fvck that! They want me to buy something to fix an issue that is well known at the cost of $80 for my size bed when we already spend thousands on the bed itself!
So I e-mailed them back with:
Buy a mattress protector??!!?!
I spent $3,500 on a bed from your company and you want me to spend even more on a mattress protector?!?!?! That is OUTRAGEOUS and unacceptable!
There has to be some other way than me forking out even more money than I already have for this bed, this is not satisfactory by any means!
PLEASE do something more useful than tell me to spend yet even more than I already have.
Thank you,
lokiju
And moments I get this back from them:
Dear lokiju:
Thank you for your reply.
If you can fax me a copy of your sales receipt for the bed to 859 514 5726 I will request approval from my Supervisor to send you a mattress protector as a complimentary gift.
Please let me know if I can be of any further assistance.
We appreciate your interest in Tempur-Pedic® products!
Courtney T.
Customer Service Representative
800-821-6621 Toll Free
www.tempurpedic.com
Which goes to show what my Dad always said is true "The squeaky wheel gets the grease"
So for those of you who are considering, again this will hoepfully help in your decision process.
If anyone else wants to read up more on the pros & cons of tempur-pedic and about the sheet issue this is a good place.
/rant
Cliffs:
Spent a couple grand on a Tempur-pedic
Sheets won't stay on
Tempur-pedic tells me to buy a mattress protector for $80
I tell them to eat shyte
They're sending me one for free now.