PSA: None of you are allowed to rent from UHAUL. EVER.

[ElFenix]

that is all

<--- goes back to moving

 

[notfred]

They do suck, but they're cheap.

 

[Hammer]

what happened?

 

[40oz]

I would have to agree just got done moving this week end and they reserved the truck for the wrong day. we told them to shove the truck, and we moved every thing with a small pick up--- not fun

 

[CastorTr0y]

umm, how do uhauls suck? they hold tons of stuff, and theyre pretty cheap

 

[Spooner]

I hadn't had any problems. I've used them twice.

 

[Electric Amish]

Bah!

My father has a truck + Horse trailer

My FIL has a truck + large flat-bed trailer

I have an S-10 and a car

Who needs a UHaul?

 

[pyonir]

cheap? last two times i've moved Ryder was a LOT cheaper than uhaul.

And at least with them i don't have to worry about the truck breaking down or receiving terrible customer service.

I'll never use uhaul. ever. thanks for the PSA though

 

[Codewiz]

Penske is a much better company.

 

[ElFenix]

Originally posted by: Hammer
what happened?

the trailer i rented didn't have working running lights, so i couldn't drive it at night. after trying to get uhaul to fix it for 2 hours i got fed up and called it a night. had to sleep on a couch at a friend's house while i hoped that some thief with a class 2 hitch didn't come by and jack the loaded trailer.

 

[Joemonkey]

i've read a lot of horror stories here in off topic about uhaul, so i decided to not use them when i moved...

however i have a friend who doesn't frequent these forums, and he told me he rented a uhaul to help somone move, and i warned him against it

after the first load got to the apt, the key wouldn't fit in the ignition any more!

 

[AlienCraft]

Originally posted by: ElFenix
that is all

<--- goes back to moving

AMEN!
< Personal Horror story.....
Have gig for July 4th celebration in Santa Clara. I need to haul 2 PA systems there from San Rafael. U-Haul is less than 500 yards from my warehouse door. Too easy... Lesson #1
I go to San Rafael U-Haul and made a reservation with the manager 10 days before the gig, just to make sure I got a truck. It's the first of the month, holiday so I didn't want any BS.
" No Problem" say the mangler..... RIIIGHT....
Show up on the 3rd (the day it's reserved for, through the 5th), stand in a short line for 15 minutes while the woman behind the counter yaks it up with another unfortunate soul. She's going on about an ex manager there that she had problems with, talking smack like "What do you expect from a i love you?", etc.

Get to front of line, she take reservation from me, looks at it and says "This is wrong" I'm like "WTF?" How can it be wrong? You rent trucks right, Daily right" She says" but not for more than one day" WTF!!!??? Anyway, suffice it to say, she goes to manager who is in back room, comes back and says "he's made an exception for you" I'm still "BS, this is a contract to deliver a truck for me to rent for the time stated on the reservation, with a CASH PENALTY if I cancel. If you do not rent me a truck, I'm going to small claims court."
I get a truck, looks like they stored an engine block on the front seat, there is at least 8 inch gap between the seat and back rest, so I'm sitting at an angle. The tranny slips, there's no AC, the mirrors fold back at 45 mph, brakes grab.
I went back after driving it down the block and finding all this crap with it and the manager has left, the mechanic can't find the fuse box.
I drove to the gig, the promoter , who was paying for it, was livid.
To top it all off, they charged .59 / mile. I put almost 200 miles on it going down to Santa Clara and Back.
the $19.00 / day rate is a sucker bet , to get you in the front door. Then they stick you with crappy unsafe equipment and charge you up the A$$ for mileage.

I complained to Corporate through the website, after speaking to the Manager. He was going to send me $30.00 of U-Haul bucks for my next rental, but he never sent them.
The Marketing Company President, Victor Vanegas, was supposed to call me, to set things right, according to the CSR person, but he never did.
When I called back last week to find out what's the deal with the hold up on the bucks, another CSR got me $40.00 of U-Haul bucks in 48 hours. She needs to find another company to represent. She obviously outclasses even her boss.

Moral of the Story.......

U haul sucks the biggest load .....

EVAR!!!!!

O'Neill rentals in San Rafael takes care of it's customers, They are a RYDER outlet, too!
I am giving them all my business from here on.