Whether or not you sell houses, cars, computers, siding, etc... When your priority is getting the sale over the persons actual needs, you suck. :frown:
That is all.
That is all.
PSA: ALL salespeople suck!
- Thread starter Wingznut
- Start date
Originally posted by: spidey07
No I don't think they suck...they just find it impossible to actually tell the truth.
LOL ... so true.
Dulanic
Diamond Member
- Oct 27, 2000
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Well I do sales, but no commision, but even when I did commisioned sales I always looked out for actual needs. A happy customer who was satisified will come back and spend more later. I every day have a customer thank me and atleast a few times a week someone will tell my manager how much they liked me.
Now I dont in any way fool myself and think all sales people are like that, I know the majority are not. Now youd be dead wrong if you took that also as I wont push if they have decided on a product. I will push, and I will do so alot, but I wont be an ass about it. I am going to do my best to keep you from walking out that door, but that is for one simple reason. Most people will figure out what they want from me helping them when they talk to me, but also most people will shop around before buying, but the odds they come back aren't good once you walk out that door. Which is of course why I have a sheet with our price and every local places price in my back pocket
Vic
Elite Member
- Jun 12, 2001
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In the salesperson's mind, getting the sale is the customer's actual need. You go to a realtor to buy/sell a house, right? A car dealer to buy a car? And so forth. The purpose of the sale is to benefit the customer according to his expressed need, and it is the saleperson's job to make sure the sale happens.
Otherwise, if you're not actually interested, please quit wasting the salesperson's valuable time. They have mortgage payments to make and families to feed just like everyone else.
Otherwise, if you're not actually interested, please quit wasting the salesperson's valuable time. They have mortgage payments to make and families to feed just like everyone else.
If it wasn't for salespeople, you probably wouldn't have a job. You suck because you're dependant on them.
Originally posted by: lilcam
Originally posted by: spidey07
No I don't think they suck...they just find it impossible to actually tell the truth.
LOL ... so true.
Sure that feature will be in the next release!
So...how much software do you want to buy?
Of course maintenance covers all major releases.
Yes, you need the undercoat.
No, we're not going bankrupt.
No, it is completely bug free!
Mermaidman
Diamond Member
- Sep 4, 2003
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My wife wears extra small. At J Crew yesterday, she wanted a skirt, but the store only had medium and larger. Salesgirl said: "Oh, just buy the medium and wear it big." Whatever that means. . .
Well, I just sold and bought a house. So, I had to deal with realtors. Oh yeah, siding salesmen too.Originally posted by: RossMAN
What kind of product/service were they trying to sell you?
A recent experience must have compelled you to share this with us
NOTE: If your realtor has to remind you "I'm on your side", there's a problem.
But I've also worked at auto dealerships. So, I've dealt with both car and service sales on a daily basis.
PingSpike
Lifer
- Feb 25, 2004
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I don't trust comissioned sales people either. They're low enough on the rung that they have no reason to care about service and customer satisfaction on any kind of wide scale, but the fact that they make money off every sale gives them an incentive to unload garbage on you whenever they can. In short, they've been offered an alterior motive that predispositions them to being unscrupulous.
Dulanic
Diamond Member
- Oct 27, 2000
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Go to Best Buy, youll find the most incompetent non commision sales people in the world hehe. I know I had a customer come in yesterday cause Best Buy freaked her out... to sell the warranty they told her if she ever tipped over a LCD screen it would die LOL. Why lie? I told her the truth, and guess what... she bought it and the service plan... because I was honest. Lying never helps.
When I worked at both a paging company and a cellphone company I quickly learned to despise our salespeople. They were constantly selling promises of fairy tail coverage and features that we didn't have. Then all of the pissed off people would call b!tching at me because of the b.s. the salesperson told them.
Vic
Elite Member
- Jun 12, 2001
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LOL. Low enough on the rung?
Commissioned salespeople are the highest paid people in the workforce, short of the CEO himself (who probably came up from commission sales).
What ElFenix posted was dead-on. Just because you got some 80%-er* doesn't mean you should blame every salesperson.
And (knowing real estate as well as I do), Wingnutz probably had some unrealistic expectations that could not be met under any circumstances, and it became the realtor's job to keep soothing you over from blowing a deal that would have benefitted you a great deal (if you'll pardon me, but I run across this all the time). Personally, I hate those deals, and I've been known to cancel them myself if the customer goes too far. It's very frustrating and stressful to keep working your ass off for someone to get them the best deal you can when they keep getting unrealistically petulant.
And just because a salesperson is salaried (instead of commissioned) does not reduce the pressure to make the sale. Except that, instead of just not getting paid, now they're going to get fired. So you might argue that there is even more pressure to make the sale. And it is generally accepted in sales that only the weakest would take a salaried job. Those who are skilled and have confidence will always take the commissioned job because they know it can pay a great deal more.
*edit: In sales, there is a general rule than 20% of the salesforce does 80% of the business. And 80%-er would be part of the 80% of the salesforce that does 20% of the business.
Ah, I see... It's the customer's fault (or unrealistic expectations).
You have no idea if I'm even speaking of a specific example, yet you've already determined that it's "probably" my fault. Outstanding.
PingSpike
Lifer
- Feb 25, 2004
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I guess I just don't trust any sales people. Its nothing personal, I really don't trust anyone I don't know. They have to do better than putting a nice tie on and taking a shower to get my trust. I tend to make my decisions based on my own judgement and research, not what some guy I just met tells me he thinks I need.
My friend used to work comission sales at Sears. He made tons of money, then quit to work non-com at Home Depot. He was pretty much going insane doing it. Of course, that sears seemed to have some real management problems.
My friend used to work comission sales at Sears. He made tons of money, then quit to work non-com at Home Depot. He was pretty much going insane doing it. Of course, that sears seemed to have some real management problems.
IMO commissioned sales people are more motivated to get you what you want and with the best service possible. At least any smart commissioned sales person. A salaried sales person does not have the same motivation at all and has no vested interest in making a good sale, seeing repeat clients, or getting more sales by word of mouth.
Oh, and good sales people can make tons of money; as Vic said, some of the most highly paid people in the work force.
Edit: I understand the mistrust; there are shady sales people in every industry. However, when I'm looking to make a purchase, I'll take a commissioned sales person over a salaried one any day. The commissioned person is usually more knowledgeable.
Oh, and good sales people can make tons of money; as Vic said, some of the most highly paid people in the work force.
Edit: I understand the mistrust; there are shady sales people in every industry. However, when I'm looking to make a purchase, I'll take a commissioned sales person over a salaried one any day. The commissioned person is usually more knowledgeable.
You don't think that many salespeople are motivated by the commission of the sale, regardless of what's in the customer's best interest?
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