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PS/2 keyboard freezes and takes mouse with it!

randomint

Banned
I ran Windows Update yesterday and ever since, my PS/2 keyboard doesn't work in XP. Everything on my computer is up-to-date. I cleaned the computer with Adaware, Spybot, Windows Defender before running Windows Update and ever since, whenever XP starts up, as soon as I press a key on the keyboard, the keyboard freezes as well as the mouse. The computer itself DOES NOT freeze as I can see the screensaver along with other indications.

Both the mouse and keyboard are Logitech. The mouse itself is a USB mouse with a PS/2 adapter.

In Device Manager, there's an exclamation mark beside the keyboard. The error reads:

Windows successfully loaded the device driver for this hardware but cannot find the "hardware device. (Code 41)"

I have done the following to try to solve the problem:

- Uninstalled the last windows updates
- Uninstalled keyboard driver, reinstall it
- Installed Logitech's original drivers
- Updated BIOS (as suggested in another forum)

Nothing works.

The keyboard works in BIOS and also on a different computer. There's nothing wrong with the keyboard. I tried a different keyboard on the affected computer and it doesn't work either.

What the heck could the problem be?

I have pretty much tried everything short of a format! Please help!

Something so essential as a keyboard not working is very frustrating and debilitating. I can't get any work done.

I have too much stuff to back up and a fresh format would take too long. Also, I have read in another forum that even a format might not work.

Please help! I am completely out of ideas and this problem is nowhere close to being resolved.

I have looked at the following forums for help and have tried everything that others have but nothing has helped.

http://www.compatdb.org/ubbthreads.p...page/1/fpart/3
http://www.askmehelpdesk.com/computer-hardware/keyboard-conflict-19659-2.html

At this point, I am just tearing my hair out and crying like a baby!
 
Sounds like a problem with the PS/2 controller on your motherboard. Have you tried plugging into USB?
 
The keyboard is PS/2. I can't plug it into USB. I have, however, plugged the mouse in USB and it works fine. The keyboard still doesn't work.
 
I think the PS/2 ports on your motherboard are dead. I would suggest you get a USB keyboard or a PS/2 to USB adapter.
 
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