Props to NEWEGG

[ShallowHal]

I, like many others, had a problem with my Shuttle AK31 that was purchased online from NEWEGG. I RMA the board and they sent a new one immediately without any hassle. Good prices and quality service. That's how it should be!!

 

[AkumaBao]

That's weird. All my sellers do that. Hmmmm...

 

[OverDose]

I keep hearing about these "problems" with AK31's yet i've installed about 30 of them so far @ work purchased from newegg and mwave with only 1 DOA and I also have one from the batch at home, what's the deal with the "problems"?

 

[anime]

sometimes those probs caused by poor handling in the installation

 

[ShallowHal]

There's been multiple posts about issues with the AK31 including DOA's, inability to use all four memory slots and not recognizing the true size of the processor to name a few. Very true that poor handling is ususally the cause of "problems." I actually got a DOA board. There have also been many many posts about retailers who aren't as customer friendly as NEWEGG. Congratulations on the lack of problems with your mobos.
I expect to have equal success with my replacement.

 

[rondeemc]

Newegg is the best I have experienced with RMA's friendly, online system, and a reasonable return window. I have only had to return one thing there which wasn't their fault but they were excellent.

 

[Kingofcomputer]

in this case, did they provide pre-paid shipping to take back the DOA mb?