Problems with Windows Update

ChAoTiCpInOy

Diamond Member
Jun 24, 2006
6,442
1
81
I seem to be unable to contact the Windows Update server. Any solutions? Whenever I go to windowsupdate.microsoft.com it says it cannot contact the server. Also, I have Windows Defender installed and it cannot get updates either.
 

NickOlsen8390

Senior member
Jun 19, 2007
387
0
0
See if you can ping it by windowsupdate.microsoft.com if not try 207.46.18.194 (thats what i get for windowsupdate.microsoft.com)
If the ip works you have a DNS issue.

Never mind, There servers don't respond to ping.
 

NickOlsen8390

Senior member
Jun 19, 2007
387
0
0
Well it most likely times out because there servers don't respond to ping.
Try a tracert to that ip, open a command propomt and say tracert windowsupdate.microsoft.com
You should see it start to get somewhere then stop responding at one of the hops
As you can see on hop 15 its at microsoft's network, but the end server doesn't respond to ping.

C:\Users\Nick>tracert windowsupdate.microsoft.com

Tracing route to windowsupdate.microsoft.nsatc.net [207.46.225.221]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms gateway.141networks.com [192.168.0.1]
2 11 ms 12 ms 17 ms bhnbc.141networks.com [10.105.64.1]
3 25 ms 14 ms 13 ms gig6-1-1-11.orldflmbhe-rtr1.cfl.rr.com [24.95.23
1.88]
4 18 ms 31 ms 22 ms gig4-2-0.orldflaabv-rtr3.cfl.rr.com [24.95.228.1
53]
5 22 ms 27 ms 17 ms te-3-1.car1.Orlando1.Level3.net [4.79.116.137]
6 16 ms 32 ms 18 ms ae-2-6.bar1.Orlando1.Level3.net [4.69.133.78]
7 19 ms 20 ms 14 ms ae-0-11.bar2.Orlando1.Level3.net [4.69.137.146]

8 65 ms 70 ms 71 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.137.154]

9 58 ms 53 ms 53 ms ae-91-91.csw4.Dallas1.Level3.net [4.69.136.134]

10 68 ms 50 ms 54 ms ae-92-92.ebr2.Dallas1.Level3.net [4.69.136.149]

11 66 ms 71 ms 72 ms ae-2.ebr1.Denver1.Level3.net [4.69.132.105]
12 71 ms 72 ms 72 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.132.38]
13 97 ms 98 ms 91 ms ae-2.ebr2.Seattle1.Level3.net [4.69.132.53]
14 286 ms 92 ms 89 ms ae-21-52.car1.Seattle1.Level3.net [4.68.105.34]

15 102 ms 112 ms 97 ms MICROSOFT-C.car1.Seattle1.Level3.net [4.53.144.2
2]
16 98 ms 103 ms 101 ms ge-5-2-0-54.tuk-64cb-1a.ntwk.msn.net [207.46.45.
69]
17 379 ms 226 ms 226 ms ten1-2.tuk-76c-1b.ntwk.msn.net [207.46.41.94]
18 123 ms 97 ms 99 ms po15.tuk-65ns-mcs-1a.ntwk.msn.net [207.46.35.138
]
19 * * * Request timed out.