Problems with Time Warner Road Runner service and Linksys Cable Router

[PooPooStick]

For some reason I am having a big problem getting the Cable Router to work with my Road Runner service. It seems the router is unable to act as such, even if the ip address and all of the information is setup statically on it. It seems as if RR is disallowing the router to accept the IP address, even though I have set it up to fake the same MAC address as my computers NIC.

If you think you might be able to help but need more information just reply and I will see what I can do.


Thanks to all in advance that might be able to help!

 

[JackMDS]

1. Does it work when the computer is directly connected to the Modem?

2. Did you use the original CAT5 cable that came with the Modem to connect to the Router?

3. What do you mean by correct IP? as far as I know RR is using dynamic IP in most installations.

 

[PooPooStick]

1. Yes it works when the computer is directly connected

2. Yes, the original CAT5 cable that came with the modem is being used to connect the modem to the router

3. RR does use dynamic IP's, but on a time rollover, so you will usually have the same ip for a matter of days (no matter if you turn off the modem or not) I have tried to have the router both obtain the IP automatically and set it statically...neither worked

 

[JackMDS]

Nice you know your Network, so I would assume that the rest of the Router's settings (DHCP On, MAC filter Off, etc.) are set.

At this point to rule out defective Router, I would try to borrow another Router.

 

[PooPooStick]

The router was working on a different network under 24 hours ago. But I guess it is definitly worthwhile to try that to check it off the list.

Why did you ask about the original cat5 cable? is there significance there?

And thanks alot for your help

 

[ojai00]

Before you purchase another router, have you tried restarting your modem? If not, uplug the power, unplug the router. Plug your modem back in and wait for the lights to stop flashing. After you get steady green, plug the power to the router back in. Give it a few minutes to get the IP. Hope this will help you get back up.

 

[ojai00]

Why did you ask about the original cat5 cable? is there significance there?

I think Jack wanted to know if you might have accidentally substituted the patch cable with a crossover cable

 

[PooPooStick]

I have restarted everything, Let the modem fully connect, then I powered up the router, let it sit for about 10 minutes, then I powered up my comp, and it still gave my comp the IP instead of the router

 

[Snuffaluffaguss]

I am not sure where I saw, nor do I have the time to look it up right now, but isn't there something about the linksys routers not working in some road runner markets, but not all of them?

 

[PooPooStick]

Well, I let it sit over night, and now it is working somehow, the only problem is that it is going extremely slow (peak I have seen is about 3KB/s).

Anyone know how I might remedy this problem?

 

[Smilin]

I think everything may have gotten too complicated. That linksys was designed for tards. No one I've seen on this forum really qualifies. I'm in the Road Runner Indianapolis region and I've used a linksys with their router (Motorola I assume) without any trouble.

Here's the thing. You don't need to hard set the MAC addy on the linksys. Just let it do it's thing. Don't hard-set the IP either, let the linksys pick it up from the modem.

That modem will pay *some* attention to the MAC of the computer it's connected to but if you reset it (pull power for about 5 sec) it will forget everything.

So do this. Set everything to use DHCP, your linksys and your computers. Clear any odd settings you may have like a DMZ setting in the linksys. Next, power *everything* off. Turn on the modem and wait for the lights to stop doing their thing. Next power up the linksys and wait again. Then power up your PC.

You mentioned the following:
"I have restarted everything, Let the modem fully connect, then I powered up the router, let it sit for about 10 minutes, then I powered up my comp, and it still gave my comp the IP instead of the router "

This above statement worries me a bit. The modem should be connected directly to the WAN port on the linksys. NOTHING inbetween - no hubs or anything. If you use a hub at all it should only hang from the LAN side of the linksys.

 

[JackMDS]

Originally posted by: Smilin
Here's the thing. You don't need to hard set the MAC addy on the linksys. Just let it do it's thing. Don't hard-set the IP either, let the linksys pick it up from the modem.

I would be very careful before I would give this advice. It is possible that in your location it will work this way, but as you know this is (the US) a BIG country, in many other locations you Do Need a MAC that is registered with RR.

Originally posted by: PooPooStickand it still gave my comp the IP instead of the router

Would you care to explain what this means?

Do you mean that although, your connection is Modem - Router - Computer, your computer gets the External IP of the ISP?

 

[travisio]

From personal experience with my cable company and having to work with them through the University I learned something that may help here. The cable company here in town doesn't clear out the DHCP tables instantly, sometimes it can take up to 24 hours to clear them. So if you were to plug a machine in and pull an IP through the modem the mac addy of that machine would be associated with your modem and your one IP address you get. If your cable company works like it does here, it can take up to 24 hours to flush these tables. If this is the case you need to unplug the cable modem for an extended period of time and then plug it back in with the router connected. Hope this helps.

 

[JackMDS]

The man reports that he can use the Internet well with his computer hooked directly to the modem.

Assuming that is Computer?s NIC MAC is clone correctly to the Router, all if the ?Witch Craft is not Valid?. Computer or Router his ISP sees the same thing.

At the moment the two most probable possibilities are Router?s wrong settings, or bad Router.