Problems with Router recognizing new Cable Service

[Elemennop]

I had Earthlink's DSL service before (which had it's own router), and today I bought the self-installation kit from Charter for the Cable service. It came with it's own modem, and works great when you connect the modem straight to one computer; however, I can't get it to work with my router. The router that I have is the Linksys BEFW11S4. I never got a username/password for this modem so it seems to be just plug&play. Can anyone help with trying to get it to work with the router?

 

[HalfCrazy]

We can offer better help, if we know what brand name and model number of the cable modem.

 

[JackMDS]

May be this can Help.

Link to: How to Fix Cable/DSL Internet authentication (password).

:sun:

 

[Genx87]

I would call your cable company. Many cable companies will use a mac address to verify your connection.

You may need to reregister the mac address on your router for it to start functioning.

 

[CrispyFried]

If you can get to the router setup (192.168.1.1 maybe) make sure the wan type is set to "obtain ip addy automatically", I believe dsl used PPPoE.

At least thats what I did when I went from dsl to cable.